Jiffy Lube

"Great customer service, well informed and informative. Only thing I take issue with is the oil light was not reset( easy fix by checking my owners manual, just assumed it was done during an oil service). Overall will return."

"Great service, Robert was attentive to detail and explained all the specifics of my oil change well. I love the fact I get free fluid top ups with my purchase. I will be back when I’m due again."

"I been to quite a few locations yet this location always gives the best customer service and keeps me coming back! They definitely go the extra mile! Thank you so much for ur consistent excellence!"

"Jiffy Lube went from a ten to a one in customer service. I've been with this Jiffy Lube for over 7 years. I moved out the area and still drove 20 minutes to this Jiffy Lube because of the service. This particular visit on 2/3/24 was the worse visit I've ever had with Jiffy Lube. I needed my front brakes done. I came in before they opened at 8:00 so I can make sure that I would be able to have my brakes done that day. So I sat and waited in front of the bay doors until they opened up. 8:00 rolls around one employee shows up. Well after 8:00 the other employees started to show up. So I sat and waited and waited and waited until around 8:15 someone decided to come to my car to see what work I wanted done. He tells me that it will be 2 to 3 hours for them to finish my brakes. I asked why would it take so long. He said he had to talk to the technician. While they decide if the want to do my brakes, time is just ticking by. It's now close to 8:30 and the technician finally comes out to tell me that someone will pull my car inside and that the waiting area is under construction. Do I want to drop my car off or wait for it. I live 20 minutes away, I'll wait. I've never dropped my car off just to have brakes done. He was so rude and acts as if it was a problem that I wanted my brakes done that early. So I went across the street to wait at a restaurant until my car was done. He took every bit of 2 plus hours to do my brakes. So I guess that because I came in so early and that he had to do some work he would make me wait over 2 hours for my brakes to be replaced. When I came back to pay and pick up my car he was acting as if he didn't see me standing there and just kept up the conversation with another customer. When I got a chance to look at the receipt I notice that he had an extra charge on my bill for $20.24 for shop supply fee. I've never seen that on any repairs that I had done and I had my back brakes done there. This was the worse experience I've ever had with Jiffy Lube. The technician's name is Robert J. That's the name on my receipt. He is very rude, unprofessional and lacks good customer service. How would he feel if someone treated his mother or sister the way he treated me????"

"Are you ready, the service was top notch, but the inspection could have been better. It turned out that both of the coils on the back suspension were broken and it was pretty obvious when you were looking. The damage was not done by the work that was done to the car, but they certainly could have let me know the coils were broken. The rating would have been a 5 star if the inspection of the vehicle was done better. Even with that said I'll still be back because other than the inspection of the vehicle everything else was great."