Burger King 7620 Shadeland Avenue, Indianapolis, IN 46250

"I went in to Burger King last Thursday morning and I was treated like royalty by Ingrid and Simon. I appreciated their eye contact, friendliness, and attentiveness. They certainly made me feel like a true guest. Customer service is everything. Without it you have nothing! Your crew is doing great! Keep up the good work!"

"Today I stopped at drive through and there was no response so I drove around to the window and Simon kindly gave me my order for FREE!!! I only ordered a small drink! Great service!!"

"The food here is just not good all around. Doesn't matter if it's a Whopper, fries, chicken nuggets... I've never had good food from here. Even the soft drinks always taste bad because they aren't mixed properly. The Oreo Shake is good but that's about it, wouldn't recommend anything else."

"Went through drive-thru today and ordered the " Original Chicken Sandwich Italian Combo" I also wanted to substitute the fries for onion rings, in which they gave me fries anyway. However, I was given a plain chicken sandwich, as you can see in my photo. Very disappointed, how exactly hard is it to take the order,make it, dispense it and get it out the window correctly. They charge you whether you get what you want or not, my job is on the go, and I do not have time to do burger kings job. Needless to say I will definitely scratch that location off my list!"

"If could give 0 stars I would that should be a option when making reviews. It was the worst experience I've had in years and I should've know better than to eat burger king, I haven't eaten there in 20 years and I know why. I ordered 2 spicy chicken sandwiches and tried to order 2 six piece nuggets which was clearly written on the menu 4 piece chicken nugget and 6 piece nugget. Carlicia the lady who took our order said they didn't have 6 piece and only had 4 and 10 piece....stupid. I went ahead and said ok cause my fiance didn't want to make it a big deal. So we went ahead with our order, she said it'll be 6 mins for our spicy chicken and for us to pull to the front of the building which we did. When we got our food the nuggets had some white stuff on 1 of the 10 pieces took it back got another one and didn't check the spicy chicken sandwiches because what could've been wrong with them when we just waited 6 mins for them? That was the driest chicken sandwich I've ever had, the chicken was dried out to where it was dark meat instead of a white meat chicken breast like it's supposed to be... there was zero sort of condiment on it which maybe would've helped with the dryness of that piece of meat. I couldn't even stomach it let alone swallow it from how dry it was cutting up my gums and roof of my mouth dry. I know better than to give burger king the benefit of the doubt no matter how hungry I am or how conveniently close it's located to me or where I'm going."