JCPenney,

4201 Coldwater Road, Fort Wayne, IN 46805

"I was trying to look at a ring at the ring counter and there was a middle aged to older lady with shaved haircut that would not wait on me. It felt like age discrimination, as she skipped over me to help a woman in her own age bracket that came long after I did. And she helped another couple that came at the same time I did...I left and spent 2k at Macy's instead. Additionally, I requested to be waited on before the last who came after me and she refused."

"The linens were of good quality, beautiful queen comforter set and mattress cover was made of quiet yet antimicrobial material. All on sale, then when paying the cashier, reminded me of additional discounts using my JCPenny card and could pay it off when the sale was completed. I am very pleased with the price for the quality, style and comfort."

"First time shopping here in a very long time. Was tough to find anyone to assist in finding items. Found an employee who was doing the minimum possible to help. However, at checkout, we met our cashier, who was fantastic. Did not get her name, but associate # is 0678. She made up for any shortcomings we had while shopping."

"JCPenney is a great place to go to here in my town. The people that work there are very kind and will help you with whatever you need they went out of their way to make sure that our family got everything we came for and didn’t try to upsell us or oversell us on anything. The lady at the front desk even made sure that I got all the coupons that were available for the products that I had. Five stars for sure.!"

"Old school department store with everything I needed. I was pleased with the selection and prices - a great alternative to online shopping. The service was excellent even just before Christmas. I liked the quality of the clothing. Not many brands, but plenty of sizes and styles in what they do carry. Easy to find surface parking on the east side of the mall."