Walmart Auto Care Centers

"Went to this Walmart at South Town Crossing in Fort Wayne, Indiana to have tires installed. I should have made the appointment at a different Walmart but since it was closer to work I chose this location. I arrived at 6:50 for my 7am appointment. They didn’t unlock the doors until 7:05. Then all employees went to the garage for another 10 min. One guy comes back out at 7:15, checks in 1 car, goes outside and moves said car to the garage. 5 mins later he comes back checks in the next guy, moves his car to the garage. Comes back finally checks my car in. He then asks me if I want the tires balanced, umm yeah. They have to be balanced. He said no they don’t. He said ok, takes my keys and leaves. I left and went to get ready for work. I came back and picked up the car an hour later. These guys have no sense of urgency, their customer service sucks. He never asked me if I wanted the roadside coverage or anything. He didn’t speak to a single one of us until he got to the individual he was checking in. Next time I will make sure I go to one of the other Walmarts. I hope the manager of the auto center gets a handle on the people he has, because they all suck. I do not recommend going to this service center."

"Friendly an fast service definitely recommends fair prices"

"Went to get an oil change yesterday September 11,2023 and their lifts were being replaced. . Not sure how long it will be before they can do oil changes again. Make sure to call before hand."

"Great for oil changes and tires. I pay for the tire warranty at Walmart because it is good at any Walmart that has an auto center all over America. And Walmart is everywhere! Also, Walmart doesn't make the tires, they just sell them & install them. So like anyplace, buy the best tires you can afford & pay the extra $15 per tire for the Walmart road hazard...."

"I’ve used this location several times, for oil changes and to get all my tires replaced. The people who work in the auto care center are super friendly, quick, and really helpful. I’ve stopped going to Jiffy Lube all together because not only are the prices better, but I only have to wait about half the time."