Arby's,

10877 E Washington St, Indianapolis, IN 46229, United States

"Luckily I wasn't hungry tonight when my husband and I made a quick stop to eat tonight. I just grabbed mott.sticks and he ordered a chicken sandwich meal. And when I tell u about 2 hours later I felt totally helpless as he was getting sick over this food!?! I have never been inside this place to see if it is clean or not but DO NOT EAT HERE! either chicken was not done or cleanliness I'm not positive but I KNOW FOR A FACT IT WAS FROM THIS RESTAURANT! I will be calling tomorrow for a refund at the least"

"Cashier didn't give us back correct change ( $ 2.00 less). Pointed it out. He said, I'll put it toward your next order... because he couldnt get coupons to ring up. Left money sitting on counter. Ordered next order of sandwiches. Gave back wrong change. Pointed out again. Manager came over. Cold fries. Nasty. Frustrating. Being a teacher, it saddens me to see that kids aren't taught how to count back money and learn to handle situations."

"I've never been disappointed. I love Arby's mozzarella Stix and a classic roast beef. My go-to when I eat out and want something quick."

"The owner of this Arby's franchise @ Wash & German Church Rd needs to get the AC fixed for the poor folks working here!!! It felt like 95 or 100 degrees in there and it's not even a hot day!!! One employee said it's been like this for a year. It made me hesitant to even eat the food for fear of food poisoning from poor cleaning and refrigeration. I know if I had to work there, I wouldn't be eager to clean & follow all protocols in that kind of working conditions. Those conditions can cause health conditions for your workers!!! And food safety concerns!! The manager today 10/6/23 around 2 PM was awesome and does a great job!!!! NO way could I work there or eat inside. They have to leave the back door open to the business. Maybe you should move buildings if you cannot afford to fix AC."

"The food quality has gone way down, unfortunately. The company changed their chicken tenders when they brought them back to the menu, and they're just not good anymore. The curly fries are still good, and the Bronco Berry sauce is top notch, but otherwise don't waste your money on high-priced, low-quality food. As for the customer service at this particular location... The girl at the window when I went was just rude and clearly did not want to be there, which is fine, but don't let that affect how you handle customers. Absolutely unprofessional."