Steak 'n Shake 10701 East Washington Street, Indianapolis, IN 46229

"Check your order before leaving. The sandwich was not I ordered. I said without ketchup and with everything else. Why I get a cheese burger with pickles, and onion. No lettuce or tomato"

"I like steak 'n shake but I wish they would ask you if you wanted ketchup every time I go through I get a handful of it, like 6 to 8 packs, and it always just gets thrown away, I don't like it so kind of a big waste"

"The service was swift, but I have never had a Steak n Shake fill the shake this much below the line. This was BEFORE I drank it despite the straw I just put in there. I ordered two frisco melts, but they put a whole lot of sauce on one and very little on the other one. I think for over $18, I should have at least gotten what I paid for. Don’t charge premium restaurant prices if you can’t give me premium quality food."

"Always fast service . Great food. Friendly management. Thank you for always letting me drive thru in my tow truck. Been around for years, and overall awesome place. Been out Towing late before and seen some weird things after midnight. My goto everytime after hours. Thanks for being a1."

"This establishment is filthy. Should have read reviews before we came. Every inch was absolutely disgusting - floors, restroom, tables. Given the rest of the restaurant, I can't imagine the kitchen is clean. Gross."