Jimmy John's 5335 East Southport Road, Indianapolis, IN 46237

"The employees were not friendly at all. While having my order taken I was being stared at like I was bothering her. They are all on their phones and too worried about the gossip to greet you or say thank you have a nice day. I came up to buy a brownie after my meal for my son. I waited behind another customer having issues with a gift card. There was one worker standing at the counter typing away on her cell phone. She looked up at me and went back to typing away. When I got to the register and ordered the other worker told me the total and went back to her conversation she was having with one of the other girls. When my card transaction was approved I didn’t get a thank you or anything she didn’t ever stop her conversation to acknowledge the payment was complete. Then the worker was sitting on the counter on her phone. For the amount of money you pay for food you would think they would pay a little more attention to the cash paying customer instead of their phones and drama conversations."

"Veggie Sandwich is delicious and completely customizable to your liking! They have been very generous with loading our sandwiches with our preferred toppings! Our food has always been delivered however I’d appreciate even more if they would follow the instructions for hand-delivering rather than leaving the food on front porch (pet peeves)."

"I ordered a veggie sandwich and checked it before I left, avocado spread was missing. No biggie. I asked for it on the side and I’ll add it later. As I’m wrapping my sandwich up, I overheard the lady telling the sandwich preparer the avocado spread was missing. She then lied and said it was, insinuating I was lying. A third female then proceeds to stare at me nodding, saying it was on there. At this point, I am second guessing myself so I check again. She said to give her the sandwich and she will show me it’s on there. I give her my sandwich and she dismembers it in front of me on the counter, with no avocado spread. Her only reply was, “sorry, she said she put it on there” and then leaves me to put my sandwich back together. It was no longer about the sandwich but more how I was treated. Customer service could definitely use some training."

"Not sure if they are hurting with inventory or what but seems like they dont put as much ingredients on the subs anymore. I ordered an Original Pepe sandwich and had to double check to make sure it wasnt a slim due it looking like there was nothing in there which there pretty much wasnt. There was barely any lettuce, ham nor provolone, I used to work at a Jimmy John's back in the day and remember these being fuller. Definitely didn't feel like I got my money worth."

"I've been ordering from this Jimmy John's location since I began working hospitality almost seven years ago. The food is always great. Fresh, delivered quickly, always so kind and professional when I call to order. They have never made a mistake on my order. Food is always fresh and that's why I still order from them almost seven years later. No one in Southport brings me food faster than this Jimmy John's location."