Jimmy John's

"Freaky fast delivery is apparently an hour for four sandwiches. Called twice and was told it would be there soon both times. Still waiting on my food."

"I’ve had jimmy johns a couple times recently and the food has been good. But tonight my husband brought home sandwiches and mine tastes like straight up men’s cologne. It was the strangest thing. I couldn’t eat it :("

"The drink machine was wonky as heck. Got a coke and it tasted like pibb root beer water buy otherwise it was a good visit. Everyone was super friendly and the service was fast. The food was amazing as always"

"Got food through the drive through around 8:30pm, got home and when my son opened his sandwich he found a bug that looked like a baby roach. We called the store to bring the sandwiches back and get a refund but were told we would have to wait because there was no manager and it was close to closing time. They took down our name and said to call back the next day a to speak to the manager. When we called the next day they had no record of our name or that we had an issue the night before was told by the manager that was there after saying he contacted the general manager that I could not just get a cash refund with the purchase being a previous day I would have to contact my bank to get my money refunded which makes absolutely zero sense I’ve never heard of doing this in my life. I said my bank cannot just refund money that has already been paid to another company. He told me to give him a moment while he contacted his general manager again and ever got back on the line was on the line for at least 30 minutes and eventually they hung up their phone. We had went to an event that ended late so just wanted to get a quick meal for our family and instead had to still provide another meal after already spending $45 for the meal that we were to disgusted to eat. I think that is more than enough reason to deserve a refund and the purchase amount wasn’t light considering the food got wasted. I have never heard of a place just flat out not being able to provide a refund. The customer service was terrible in this experience and it’s a shame because we were regular customers and really liked Jimmy John’s."

"I placed an order about 10:40 am. I was told the sliced wheat bread was baking it would be about a half hour. I waited an hour and 45 min for food. I normally get the food within a half hour. I was trying to treat my team for a good job. So disappointing we chose the wrong place for lunch. My guys start going to lunch at 10 am. We did not get food till 1235. Apparently they had so many orders to deliver, if I would if been told about the deliveries, I would have Arranged to pick up the food. The orders were not correct either. Never again. Update ordered today 2/24/21 online and this is what I got. Look at the pictures. The extras I ordered not there, old lettuce. I threw it right in the garbage. I can't believe I went there again."