McDonald's 25 Industrial Park Road, Ferdinand, IN 47532

"Cannot get a simple order right, even after having them fix it 3 times. Employees ( including manager) are verbally abusive, and dismissive. Tried to refuse to serve after taking my money twice. Gave me a refund for someone else’s order, after refusing service ( due to me refusing to leave the drive through, after they got my order wrong twice, then left me for 20 minutes in the “pull forward spot) They will have you “pull forward”, with part of your order, and just leave you there for 20 min plus. Threatened to call the police on a 70 year old woman after trying to steal from us. Only gave me money back when I reminded them that they took my money twice, and did not give me the food. You can see in receipts we were there an hour, the two transactions ( they kept the second transaction receipt as they “fixed” it at payment window.) A third receipt with refund for someone else’s order."

"Dear Franchise Owner.. If you hire incompetent kids/employees you get bad reviews. Just pulled in off the I-64 for 1 cup of coffee, the McDonalds Kiosk is difficult to deal with for 1 cup of coffee, always has been, so I ordered from the attendant. You’d think 1 cup of coffee you shouldn’t have to wait through all the other orders in the system to get. I finally flagged down the shift manager who’s running orders to cars and he understood and poured me my 1 cup of coffee. No common sense with your line employees at this location will pull this location down because there’s too much other competition to choose fast food from that’s more efficient."

"Food is good and staff are great, but the fries are always half empty when coming here, it’s probably coming from higher ups at corporate, but makes me not want to order fries anymore Update for December 2023, place is going down hill, slow service, Burgar raw, manager on duty seemed bothered there was customers ."

"It took them 45 minutes to get our food out to us. We weren't the only ones waiting on food. They were more worried about the drive through then the ones that came inside!! Food was cold & nasty! If we hadn't already promised our granddaughter would eat there I guarantee I wouldn't have set there that long. They used to be a decent place to eat but the last couple of times we've been there its just got worse so we'll be saying our money from now on. If they keep up with the horrible service and cold food they're going to lose a lot of business from people going to Holiday World and seeing the Christmas lights like we were."

"The staff is very friendly and nice. I order in the app most of the time and pick up inside. They always seem to have my order ready as soon as I get in there unless I go when they are really busy. They still get it ready in a timely manner and apologize for the wait if I had to wait."