Market Street Grill

"Difficult review to write. 2 for service had nothing to do with our waitress - just how customers are appreciated (or not) by management. 2 for food quality is because of the one item mentioned below. The rest of our food was delicious. Have loved this place for years! Last night I ordered potato skins - the first bite I took was rotten potato. Luckily I “saw” the rot in the part left on the skin after my bite, so I didn’t swallow it. The server and manager were quick to apologize and asked if I wanted something else off the menu in lieu of the skins. I declined - wasn’t really feeling hungry. The server came by a couple of times to check on my and was very sweet. My issue is this: I was served rotten food. All the management did was take that item off my bill - excuse me - of course I wasn’t paying for that - I didn't eat any of it! In my opinion, as a customer service good faith gesture, at least my entire meal should have been comped (I remember the days when my entire bill would have been comped). No gift card to entice me to return. Basically they did nothing but apologize. That isn’t up to my standards and I doubt I will be returning here. In comparison, at the Wabash Culver’s several weeks ago, 3 in my party ordered a mixer. None of them were actually mixed well, so all the “fixins” were on the top half. We didn’t complain - it happens - we were still able to eat it. The manager just happened to be going through the table area checking on customers and asked if everything was OK. We let her know about our Mixers, but were very clear with her that it wasn’t a bid deal to us, but since she asked we thought she might want to know. She apologized and gave us each a card for a free mixer next time we visit. Not…THAT…is proper customer service and I will gladly return to Culvers in the future! Market Street Grill - at the prices you charge - I expect more customer service! And others should as well."

"Atmosphere is epic. Staff is friendly. Would be 5 stars if my stuffed pork wasn't dry but they took it off the bill. Love the train rolling by at the bartop."

"There is something for everyone from the bar drinks, appetizers, and dinner menu. The Pecan Chicken is one of my favorites! Every dish we had tonight was excellent, from the BBQ Ribs to the Mahi Mahi! The wait staff was superb. Always enjoy the food and service here."

"The ambiance was lovely, and the food was superb. The brussel Sprouts appetizer was savory and absolutely delicious. Entrees was cooked to perfection and generous portions. It's definitely worth the trip, and I would love to go back."

"Cute downtown diner. Walking in feels like it's your hometown, even if it's not. Service was very fast and very friendly. Menu struck good balance between variety and not being overwhelming. Chili was good and not overly spicy. Brisket tacos were OK - lacking a bit in seasoning and the provided sauce did more for creamy texture than it did for flavor. I do think it'd be better to focus more on Wabash with the decor instead of the Cracker Barrel approach. There's just stuff...everywhere. Train around the bar is fun, though!"