McDonald's,

7340 Indiana 28, Elwood, IN 46036

"So I had a 3:30 interview for the store. I showed up early to grab a bite to eat before and so I could get a idea of how the store operates. Not only did the environment felt stale and awkward but the management and crew were very dismissive and unwelcoming. Everyone I felt played the "I don't understand" card so speaking made it intimidating to talk because of the language barrier. When I finally got the managers attention the 1st time she acted offended that I took her from what she was doing ( the store wasn't at all busy) then she disappeared in the back and I don't know Spanish but she said something and next thing I knew there were workers peeking around the walls. Now, I then sat back down just to observe more. Not only was she (the manager) rude to customers but I watched a couple people walk out. So 30 minutes before my interview I approached the counter again. I waited for the screen to clear so she had no excuse to be rude, so I asked her again about my interview, as she walked off she put her hand in the air as if I was a bug and in perfect English said omg (in Spanish) "five o'clock". I don't know if it was the color of my skin, or that I didn't speak Spanish or how I looked but I left feeling insecure judged and disrespected. This will probably get deleted but hopefully this will reach the right person and be fixed. 3:48 pm literally just watched another potential customer walk out due to the rudeness of the manager. Smh insane"

"Not a fan of the "new and improved" McD. No drink stations or condiments in dining area, yet you wait between 5-10 minutes at counter to get help from a human. Also witnessed what I assume was the manager, berating a young employee. Not cool or professional. I will say, the food was hot and good. I probably will not frequent these type of McDs now. I prefer the human touch."

"this McDonald's is North Baldwin pull up and drive through yesterday morning and got nobody else in front of us it's early cracking on morning and the lady comes on the headset asked if we need our order taken we start giving her her older and she tells us hold on wait a minute I can't hear you so I shut off my car so that I can so she could hear me I'm ordering a 20 piece nugget with the basket of fries with the bonus off my email making it a $7 purchase I was trying to tell her that I had this order and she would not listen she kept telling me 4 piece, 20 12 ? how many pieces?. she gives me my total of 28.69 ( supposed to be a bonus coupon making it $9) and I start to pull up to the first window (I haven't got away from the box yet) so I was still active g her headset and lo and behold hear the cashier is sitting there talking to whoever else was in the building about how if the customer would learn how to speak to her over a drive through that she wouldn't have got so confused next time ...... and that's all I heard"

"We sit in the line out side for close to 15 minutes before they took our order. the whole time we were waiting in line they waited on three cars in that 15 minutes and didn't even get talked to in that time. Then we set like another 15 to 20 minutes to get to the window to pay . We just got mad and drove out of line and went across the street to Wendy's. I have never in my life seen such a waste of people to work there . After this time I'm done with McDonald's I like the food but hate the service. You need to keep a responsible adult there on all shifts they truly have lost our business."