Firehouse Subs Pyramid Place 3516 West 86th Street, Indianapolis, IN 46268

"45 minute wait to make a sandwich. Extremely dysfunctional staff. I essentially watched the titanic sink for 45 minutes. Meat goes in the press, bread is toasted, sandwiches are assembled. There is no reason outside of incompetence that this should take more than 5 minutes."

"Use to be a dependable go to for a good sandwich. Not sure what has happened. Never fully staffed. Not guaranteed they will be open during the posted hours. Last sandwich the bread was stale and just did not taste good like they use to. Will not be back for a while."

"The sandwiches we had here were very good but took a long time due to lack of staffing. We visited on Sunday Dec 3 at noon. When we entered we saw there was only one employee working, who informed us the wait would be 20 minutes. After he wrapped up making several sandwiches he took our order and those of the two groups behind us and then got to work on making ours. The sandwiches took 10-15 minutes to make, but completely understandable given the lack of staff and groups of people still coming in. When we got the sandwiches they were very good indeed. I hope the gentleman who got left on his own today to hold down the restaurant sees the tips he was graciously given by nearly every person who dined during our visit, or gets a raise. He did a great job making the best of a bad situation, balancing his tasks effectively while providing great service and food despite the challenge of running the restaurant on his own. He should be commended for his efforts."

"Had them before, not bad at all. Love their treats. My last order I tried the Mac & Cheese, not a fan at all. But overall I still enjoy them"

"#AccordingToArmon 5 Star Review for Anita!!! She made me a BOMB Large Turkey Bacon Ranch Twice! The first one I shared with my wife so I decided to order a second one for myself and it was even better than the first! I also ordered the Combo so it came with chips and a drink! The Turkey Bacon Ranch comes with the three obvious ingredients of course, tomato, cheese, lettuce, onion & mayo! They also give you the bread options between White & Wheat! If you are a Rewards/Points Member of Firehouse, be sure to plug your phone number in to receive points from your visit as our total price was around $30 or so and we received around 2900 points from that visit alone! 10,000 points will get you a free sub of your choice! All in all, Anita was very professional, patient and friendly! I would definitely visit this location again! Great Job Anita!"