McDonald's 5416 South East Street, Indianapolis, IN 46227

"Breakfast and lunchtime is usually pretty good and are quick, if you go here in the evening for dinner, you might get old cold food and one time I went here at 8:45pm and the fries were over salted to where I couldn't eat them"

"I stop at this location every day for breakfast. I have never had an experience like today. We ordered through the app today. Messed my order up, I call because I am 10 plus minutes away already and going to work. The person answered the phone like I was in the drive thru dn then when I told her my order was messed up, said I HAD to bring the food back now or it they can't do anything for me. When I asked for a manager the claimed she was one, but obviously wasn't. When I asked her name for my reference to getting this fixed, she refused. When I told her I've never had to return to store or with food to get my order replaced for next time, she claimed it was their policy. So I'm just screwed because I couldn't go back. She said "I have spoken and that's the way it is". Um no no crack queen, that's not how this goes. You need to figure this out mcdonalds. That lady needs identified and fired. With how many reviews are messed up orders and bad customer service at this location, you'd think you'd care enough about your stores and customers who pay your bills to have good management and employees. The drive thru employees know who I am. I've not had an issue with any of them. You have someone claiming to be manager when they are not. I even saw another review that had almost the exact experience as me. The nasty power tripping little girl I talked to is so lucky I couldn't come back today."

"It was ok. Food was not that fresh or warm. Fry's where old not fresh. They gave me very little amount. Prices went up so buy one get one for a dollar was awesome. I had to wait forever. Manager had to help employee. Looked like a shift change."

"The food is predictable because it's a chain. However, the tray was brought to our table when using the self service kiosk and all of our food was accurate and fresh. Thank you!"

"Ordered a stk egg ch bagel got something else . They think its not a big deal . Iv been on hold 10 minutes and counting , trying to get this resolved. After sitting on the phone for 11 minutes they hang up . Called back , I was told another manager answered the phone , then I asked to speak to a manager , then they put heather on , when I asked how many managers where on duty , she said just me . So now if been lied to . If your reading this , dont stop there another McDonalds down the road , that will be glade to serve you .and get the orders right . By the way , there was only two cars in drive up ."