Meineke Car Care Center 1283 U.S. Highway 31 North, Greenwood, IN 46142

"They got me in 30 minutes after I called! I needed brakes and rotors! But they did a full inspection and I was very satisfied with the results! I was only able to afford the front brakes, but they did a great job! Plan on going back to get the rear done as well in a couple weeks! Very confident in the guys at Meineke, along with their work. Highly recommend them for your car service needs!"

"Well, here I sit almost 2 months without a vehicle. This was my first and last visit to Meineke. I would and will NEVER recommend this shop to anyone. I'm out thousands of dollars and I'm not even sure if my car will be properly fixed. Kids run this place. Take your vehicle to a place with experience and professionalism. Their DM doesn't communicate and still waiting on corporate to call me back."

"Don't go to this place They will mess up thing that never has problems and will charge you to fix it , overcharged. I took my car for an oil change and they told me I need to replace my coil spring, and much more repairs. My car heat was good before getting there after the oil change my heat has been gone, and they asked me $170 to fix it. Tyler in front is so rude"

"Worst mechanics, regional manager, and franchise owner! PLEASE take your business elsewhere! This happened several months ago but am finally mentally recovered to write about it. On or about June 28th of 2023 my check engine light came on in my 2015 Lincoln Navigator. I had the code read at AutoZone, and it came back as spark plugs, and coil pack issue. Took my vehicle to the Greenwood location because I had used them before, and they could get me in quickly (as we were travelling for the 4th of July). They called me the next day and said it was only the spark plugs, and I told them to do the work ($648.00). Picked the vehicle up on Friday June 30th. Pulled out, and two minutes later the check engine light came back on, and I went right back. They said when they do the fuel injector cleaning, it sometimes messes with the sensors. Cleared the code and told me if it comes back on to bring it back Monday. The code came back on the next day, and I brought it back that Monday. They told me I needed a new catalytic converter and muffler to fix the problem. Told them to go ahead and do the work ($1,157.68). Of course, the car wasn't ready for our travel on the 4th of July and had to rent a car. After a snafu with them running out of welding wire, I pick the vehicle up on July 8th. The result was unsatisfactory. The truck ran WORSE and was chugging to get up to speed with no power. They tried to tell me I needed new turbos also. I brought the truck back on July 10th and said I don't care what they have to do, but I wasn't paying another cent and they needed to fix it. They took it to their "master mechanic", and I received a VM July 26 saying they got it "to go 60 mph" which apparently is the new standard for fixing a car. Arranged to pick up the truck (as we were leaving for vacation) and they called and said it wasn't ready. Had to rent another vehicle for my vacation. When I finally picked up the truck after vacation, it still ran terribly, and it sounded like it had an exhaust leak. By this point, they had my vehicle for over a month, and I just wanted to be done. Since the check engine light came back on shortly after picking it up again (and the code was the same as before), I took it to Greene's on Morgantown Rd. They had the truck for an hour before determining at least 2 of the spark plugs were cracked (meaning when they were installed, they were over torqued and cracked the porcelain). Told them to go ahead, and they discovered 4 of the 6 plugs were cracked (fixed it for $325). See attached picture. Picked it up and ran like a top. So, I go back to this location and ask for my money back because, ONE, the original job of replacing the spark plugs was not done correctly, and TWO, all the exhaust work DIDN'T NEED TO BE DONE IN THE FIRST PLACE! I was told for my warranty to be good, I had to bring it back to them for repair (WHICH I DID 3 TIMES!!!). Chris, the district manager said they could give me a free tune up. Well Chris, after lighting $1805.68 on fire, a $200 tune up wasn't going to cut it. I opened a case at Meineke corporate, and they said I needed to get satisfaction from the franchise owner myself (which I was unsuccessful, hence my complaint to corporate). If I can't get satisfaction from the franchise owner, and the corporate entity doesn't do anything on behalf of customers, I'm taking my case here to the reviews. Scott, I hope you/your kids/wife or girlfriend, or boyfriend had a GREAT CHRISTMAS with my $1800. I know my four boys would have had a better one had I not wasted my money here. This franchise owner clearly doesn't care about the community he serves. TLDR: These guys suck from the franchise owner down to the mechanics and know nothing about doing the right thing. Greene's Auto Service in Greenwood does quality work at a much lower price."

"Well, I'm back in Greenwood again. I've always trusted Meineke for oil changes, and last time was no different. Be sure to check for coupons too! They treated my new (old as hell) truck with care and told me about upcoming maintenance needs. I will likely also be going to them for those needs. Great customer service, great work, fast, efficient, all the good adjectives."