Walmart Auto Care Centers

"I bought tires at Walmart last year. I woke up to a flat tire. I took the car to Walmart because I knew the warranty would cover the cost. I paid extra for it. The manager was nice this morning until they told me I had to replace all 4 because it's a 4 wheel drive. My tires still looked new!! They said the warranty didn't cover the cost! $400 later. Rip off!! Money making. The manager never answered the phone any more after 3 hours waiting!! I finally went to check on my car. There it was in the parking lot!! The manager said they went to lunch and I should've gotten a text when it was done! Just down right lazy!!"

"I won’t be back. Mark could tell me the price of my tires without “running them through the system” which whatever. I go to drop them off at 6:50pm to pick them up the next day and they don’t do that. Why can’t they take the tire overnight and do them first thing in the morning?? I don’t understand. I go back the next morning to drop them off and they said it will be a wait. I’m just dropping them off so I don’t care how long it takes. Once I finally get them to take the tires, the manager said to bring them in from my vehicle. I can barely left the tires and I have on nice clothes, the tires are wet and have wires coming out from the tread. Thankfully I found gloves in the car and rolled one tire in. The second one with the wires was a challenge. Once I got in the door, a customer was standing right in the way and he refused to step aside. So I had to lift the tire to get around him getting my clothes filthy. They finally do the tires and I go pick them up. The next set I take in I didn’t drop off because the inventory said they had 2 but Mark only found one. And then he stood there waiting to see if I wanted them to do just one. Instead of possibly checking to see if anyone else had any. So I am going somewhere else. It was by far the worst customer"

"Trey is the one who receptionists there and very friendly welcoming service to all customers. He is super polite and patient for people. I appreciate him as a big help!"

"If you go when they open it's pretty easy to be one of the first serviced. Always pretty nice people working as well. Occasionally things run a little long but worth it considering how much cheaper most services are."

"The putting of wrong oil in my vehicle is mind blowing i will not go back to beechgrove auto center. Should have made them drop it on the spot and put in what I asked for in the first place. Been to Walmart auto center all over the United States and this place. Wow"