Robinson Sew and Vac,

1303 East Main Street, Robinson, IL 62454

"I drove 3 hours to purchase my Regalia from Trish at Robinson Sew and Vac. If I had to do it all over again I wouldn’t change a thing. We were under the gun with the beginnings of the state shutdown from Covid-19. It spoiled our boot camp training day but Trish made sure I left the shop with the most important information to get me started with my Regalia. She was and still is available if I need anything and I truly appreciate the awesome support she and the staff at Robinson Sew and Vac has offered."

"The best customer service ever! Trish is the best! She is so full of knowledge and helpful. You can ask her anything and she comes up with the answer. Excellent repair service too. Thank you Trish!"

"Always helpful and always friendly. When I wanted new machines Trish listened and paired me with the perfect ones. Tune-ups are great, customer service is great. Always feel welcomed when I go in."

"My old sewing machine quit in the middle of making COVID-19 masks. I was unable to find a sewing machine at any of the four Walmarts near me. A friend suggested calling Robinson Sew & Vac and leaving a message. My call was quickly returned with Trish asking what my needs were. There was no high pressure sales pitches, just questions about what I was looking for. I was extremely satisfied with the service I was given and highly recommend them. (Trish's YouTube videos are very helpful learning things about my computerized Janome.)"

"I purchased a baby lock embroidery machine from Robinson sewing back over a year ago. We have put several thousand stitches through this machine with no issues. Just last week we had a hat jig on break (our fault not the piece of equipment.) I took it into the store on Thursday afternoon and they found and ordered parts and had them here on the following Monday. Now we are back up and running. Their customer Support there is impeccable. I want to say thank you to Shawn and Delaney for your support. We really appreciate it!"