A & A Tire and Auto Service

"Sent my 2019 jeep Cherokee there yesterday. We have had this vehicle for three weeks, we got it from carvana. Our jeep was fine on Friday, went to Walmart and picked my niece up for the weekend. Woke up Saturday to go see my mom at the nursing home and while on the highway it was swaying real bad and the traction light was on, it scared me so I got off the highway and slowly drove home. We called this place and the guy John was rude from the start. I told him what was going on and my husband stated in the background that it's something electrical and John stated I'm positive it's not. So against my better judgment I sent it there. Upon talking to John today he stated the vehicle has been wrecked, I said it didn't say that on the carfax and he said no this is recent, insinuating we had wrecked it. I insisted we have not that it was fine Friday and when we woke up it was like this and he said we wouldn't be able to drive it, I said I did and I noticed the swaying on the highway. When I say he was rude and argumentative about the fact we wrecked the jeep, it was ridiculous. So he filed a claim and now they aren't covering it because he insisted we wrecked it..mind you there is no body damage. So I'm getting a second opinion. Furthermore the car could have been previously wrecked and fixed enough so it could be sold. So needless to say I would not EVER take a vehicle to this place. John is rude and very unprofessional. And yes u were rude. You pretty much called me a liar insinuating I wrecked my vehicle. And now you made it ALMOST impossible to get my vehicle fixed through silver rock. Your a joke and obviously don't know how to look to see if it was previously wrecked. I've spoke with two other mechanics and there are signs to look for to see if it's recent"

"A & A Tire and Auto is A plus service as well as so accommodating! We were in town for a couple of days and my car had an emergency situation after we did a tour at The Indy Motor Speedway. We were recommended by an awesome employee at the speedway tour to go to A & A. After having the pleasure of dealing with John at A & A I see why we were recommended to go there and why the speedway employees services their own vehicles as well as their tour vans there! John went above & beyond to squeeze in servicing our vehicle in between working on other vehicles in that time. Thanks again, John. We are back on the road and confident thanks to your help! :)"

"I showed up needing a new catalytic converter after mine was stolen. They were unable to assist me, as they don't specialize in that, but were friendly and pointed me towards the cheapest and quickest option. Saved me tons of money and time. Great people!"

"When I tell you I’m obsessed with this place and recommend it to everyone… They are thee BEST! I’m a girl who knows nothing about cars and John takes me through the shop and shows me visually what’s wrong and truly gives me the best price possible. Always so friendly too! They stayed overtime just to get my car done. Love them!!"

"So my husband came to this shop around noon today. This guy said the shop is about to close for lunch, and if my husband wanted to do oil change with them, he needed to tip the mechanic. My husband said that's fine as long as he use our oil instead, although didn't like the sound of it already. The guy refused said they had to use our oil. My husband then asked how much he normally charge for oil change using their oil, he said $40. My husband said we will pay $40 but still use our oil. And they guy rudely said "no, u don't go to McDonald's and asked for your egg and bacon" Needless to say, he left, went to Romero General Auto Mechanic few block away, they greeted him with a friendly smile, did his oil change for $25 using our own oil."