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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 3501 West 86th Street, Indianapolis, Indiana, United States. Our Terms and Conditions have recently been updated, so please take a moment to review them. You can now conveniently order using the Mobile Order & Pay app on iOS or Android and pick it up at the store. We offer McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps, and you can also order through the McDonald's app. Menu items vary by location, so make sure to check in the app for availability. Our app also allows for mobile payment options like Apple Pay, Google Pay, PayPal, and Venmo. You can even get your food via curbside pickup without leaving your vehicle. We prioritize the health and safety of our employees and customers, especially during the current COVID-19 situation. Visit our website for job opportunities at McDonald's locations near you. We have been serving quality food at affordable prices since 1954, so come visit us for your favorite McDonald's meals!"
Photos of McDonald's
3501 W 86th St, Indianapolis, IN 46268, United States
Reviews of McDonald's
"Typical McDonalds, so I thought in my first 2 to 3 uneventful visits. The last trip erased all the positive. I satbin the drive-through for 7 mins with no response. I had just flew in...so I parked and went inside to order at the kiosk, which I detest. I saw an employee and mentioned that no one responded to my requests in lane 1 while orders were being taken in lane 2. Her response was a classic new one, "I was in the bathroom and could not answer." I could only SMDH at this point. Why didn't the person taking lane 2 orders flip between the two vs. letting 3 to 4 cars back up? Lack of professionalism, when i went inside...total chaos as i observed the operations, I nearly asked for my money back. Then, even inside, I could see my name and order fish sandwich and fries, on the kiosk I selected light salt and was told oh we can't do that here for an order that was filled only after i asked for it. O ly after I was able to get someone's attention. This is the worst review I have ever given, and I have no plans of stopping at this location anymore....."
"Visited around 2pm. Not very busy at this time. New employee at drive thru but they did repeat what we ordered to make sure it was correct. Only complaint was some of the food wasn't fresh but it's expected from fast food. They need to make sure food is always fresh and hot."
"The first time i came to this location, their kiosk glitched out and wouldnt let me pay, then when i asked for assistance i was told there was nothing they can do so not only did i lose my deal for that day, they did nothing to actually help it. Then today, their kiosk told me their card reader didn't work, and i would have to pay at the counter. i went to the counter and watched as the person running the front of house orders completely ignore me 3 separate times. the manager noticed me, and finally, the front of house person acknowledged me but had an attitude when greeting me. not only did she have an attitude, but she also made it known she had an attitude with me. Personally, im never using this McDonald's again and would recommend going to 96th Street if you want decent service."
"So the girl that works there with diamond teeth commenced to tell me my coffee tasted old and cold due to the creamer making the temperature luke warm, never mind the taste was old and gross. I asked for a refund and complimentary coffee being I drove away two miles and had to turn around to make the return. Her best offer with her unprofessional attitude and rude display of care tells me that she will make my coffee and put my condiments on the side, still ignoring my refund request. I said you know what never mind I just want a refund. I drove down to 86th and Michigan by Walmart asked for the same coffee 6 cream and 6 sugar and my condiments were inside my coffee and it was piping hot. I say alllll this to say I drink McDonald’s coffee every day and I’m tired of wasting money on poor quality of anything purchased. I’m standing on business about my money and the quality of what I purchase. Due to the lack of professionalism and poor quality coffee 86/ditch I will not be back until ghetto Sara Lee is unemployed. Enjoy that horrible coffee! Ciao!"
"I am sorry to report that they have a problem with getting their orders correct. I place my order on the Kiosk and it was still made incorrectly. I ordered grilled chicken and receive breaded. Tried to talk to the manager but she was to busy. The items were labeled Grilled chicken but were the Breaded chicken. This was the third time this month. Definitely need a manager to FIGURE OUT THE RIGHT FIX."
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