GEN-Y HITCH,

3400 West Market Street, Nappanee, IN 46550

"I placed a phone order with a lovely lady Angela who had terrific product knowledge and couldn't have made the transaction easier. I found exactly what we needed, 2 10' heavy duty ramps to convert an equipment farm trailer (with factory ramps just too steep) into a car-hauler for my collection of special interest vehicles, saving me the expense of a separate trailer! That would have been thousands instead of hundreds! Angela was able to give me a delivery date and she allowed me to use an advertised discount for first time purchasers. So I will use this fine company again when I have a need for trailer products and I will strongly recommend them to my friends. Trust GEN-Y!"

"I just installed my new GH-8060 and everything went perfectly and looks great. When I ordered this new pinbox at GEN-Y the people I talked to are so nice to deal with. I am sorry I can’t remember her name but she went above and beyond to help me with my purchase."

"Possibly the worst experience, I’ve had ordering with somebody ordered and never got the shipment for two months. Never did they say they were on backorder or had to Custom make it ordered and had to wait two months to hear anything POSTED AFTER THIS FIRST REVIEW After waiting 2 months to get the hitch first time i used it with my trailer this happens, there quality is not good and doesn’t seem like this hitch with hold up if I could give it 0 stars I would"

"Purchased the Gen-Y Executive gooseneck pin box replacement, model GH-8065AL. Shipping was straightforward and arrived as indicated. Purchased the bolt kit but it was missing half of the nuts required. Contacted them and they would either send out a new kit or reimburse for the one sent. I was able to use nuts and split washers from my existing pin box so, opted for the reimbursement which was handled swiftly. Installation is fairly easy with two people. Just wish I had more bed rail clearance with 6 bolts installed on each side. Had to order an offset ball which then gave me approximately 5.5” of clearance. Would be more if I didn’t have an above rail bed cover. They don’t tell you that the hitch comes with a snap latch pull rod which I ordered one with the hitch so now I have two. Hitch does have a better ride already even though we haven’t completed the 1000 mile break in yet."

"Words which ring true about GEN-Y Hitch are these: Quality, Integrity, Innovative, Impressive, Transparent, Respectful. I could go on... GEN-Y Hitch exudes these characteristics from top down. They have a unique "family type" culture which is seen - and felt - throughout their organization. This same spirit is revealed in their relationships with clients and vendors, and is manifested through the production of first class, state of the art products. I've seen if for myself. They walk the talk. Well done GEN-Y!"