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Indy-Westside Auto Parts
Indianapolis, Indiana, United States
About the Indy-Westside Auto Parts
Indy-Westside Auto Parts is a reputable car repair and parts store located in Indianapolis, Indiana, United States. With a wide range of high-quality auto parts and accessories available, customers can trust Indy-Westside Auto Parts for all their automotive needs. The knowledgeable staff is dedicated to providing exceptional service and expertise to ensure that customers find the right parts for their vehicles. Whether you are looking for replacement parts or accessories to upgrade your car, Indy-Westside Auto Parts has you covered. Visit us today and experience top-notch service and quality products for all your automotive needs.
Photos of Indy-Westside Auto Parts
505 South Tibbs Avenue Suite 4 Central, Indianapolis, IN 46241, United States
Opening hours of Indy-Westside Auto Parts
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of Indy-Westside Auto Parts
"Outstanding costumer service & has what your looking for"
"If I could give ZERO STARS, I WOULD. This place tosses you to a looping message, the guy in the phone DOESN'T LISTEN, despite constantly repeating the parts request. The machine hangs up on you. The lady gives wrong directions to the place, doesn't know if they are north or south of Washington, completely ignorant, refused to apologize. People who work there have no respect for your time and are completely incompetent and rude. I even had parts puller try and provoke a violent encounter with me once years ago. Last place to ever go to. Period."
"Years ago this place was great. Unfortunately after the new ownership this place has gone downhill DRASTICALLY. Extremely poor customer service and high prices. Many times I can find the part I need for the same price if not less on Ebay or similar vendors, direct shipped to my house. Response to owner: This review is most definitely for the right company. I noticed that you deleted my other review I left a while back so felt the need to post again. It's a shame what you turned this place into."
"Absolutely worst place I've ever been if the 20 plus junk yards I've ever been. They pulled the wrong part and wouldn't refund my money and didn't have a replacement part either. Same thing happened to the customer before me and after me. It feels like a scam and definitely bad for business. On 6-22-21 (7 days later) I've tried contacting AJ like mentioned in the post by leaving 2 voice-mails and calling front desk numerous times and I'm getting nothing. I wanted to just talk about what can be done in the future to confirm the customer is getting the correct part or that indeed they asked for the wrong part. And by the way the person before me left before me, I don't like being called a liar. I confirmed 3 different times on the year of the vehicle. 1st asking if you had the parts, 2nd calling back confirming I wanted the parts, and 3rd showing up for the parts to be pulled. I didn't ask for the manager because the guy behind the counter gave me the impression he was when telling the other aggravated employee to take a walk and calm down. I still should've asked for a manager you're right about that part only. When you want to talk over the phone it's in the 2 voice-mails I left you"
"This place is recently under new ownership.. the guy running the desk and answering the phone is in the process of destroying this business.. he seems to have zero knowledge of cars.. zero customer service skills.. when you have a problem he just hangs up on you and lies about it. The new owner is too cheap to pay insurance for customers to go out and look for their parts or pull their own parts. Finally Indianapolis has a salvage yard worse than two little bee's.. don't waste your time with this place.."
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