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Holiday Inn Express & Suites Birmingham NE - Trussville, an IHG Hotel
5911 Valley Road, Trussville, Alabama, United States
About the Holiday Inn Express & Suites Birmingham NE - Trussville, an IHG Hotel
Holiday Inn Express & Suites Birmingham NE - Trussville, an IHG Hotel, is a modern and comfortable lodging option located at 5911 Valley Road in Trussville, Alabama. This hotel offers a range of amenities including free breakfast, Wi-Fi, a fitness center, and an outdoor pool. The rooms are spacious and well-equipped with all the necessary amenities for a relaxing stay. The hotel's convenient location allows guests easy access to local attractions, shopping, and dining options. Whether traveling for business or leisure, Holiday Inn Express & Suites Birmingham NE - Trussville is a great choice for a comfortable and enjoyable stay in Alabama.
Photos of Holiday Inn Express & Suites Birmingham NE - Trussville, an IHG Hotel
5911 Valley Rd, Trussville, AL 35173, United States
Reviews of Holiday Inn Express & Suites Birmingham NE - Trussville, an IHG Hotel
"Stayed 1 night, the desk clerk, Kristen, was friendly and helpful, room was very clean and comfortable, soft bed nice clean sheets, had a good nights sleep. Breakfast had a good variety to choose from with sausage, eggs, gravy, biscuits along with pancakes, cereal, pastries, juices, coffees. A little more than other hotels but we will stay here again. We were near the interstate and had some noise until around 9. Parking lot was a little small, lots of cars."
"I had a great stay here as the staff are very friendly! The room was clean and comfortable! The free breakfast was really good and filling! Not much I can complain about this hotel! I recommend staying if you’re willing to stay right outside of Birmingham!"
"Wow!!!! Insane how bad this one is. Rooms are mediocre at best but the service. Nothing like being told “I can charge whatever I want” while showing a confirmation email with the confirmed rate. Being cursed at, rolled eyes and snarky comments under breath all while not saying anything. These ladies obviously didn’t want to be at work and decided to take it out on us. RUN!!!!!! Don’t ruin your trip by staying here In response: I am not sure where racism got involved here. All parties were white. The only one saying anything was the white lady behind the desk. Using Gods name in vain, stating she didn’t care what we had for proof, etc…we walked away. Another example of someone covering their tails from corporate. Read the reviews and make the decision for yourself"
"Has to be one of the worst holiday inn locations. First, it's right beside a highway, I requested a room on the opposite side away from the highway and I'm told there's none available on that side. There's 5 cars in their parking lot. Also....I'm a diamond elite member, don't we get priority? Then, not once, but twice they try to assign someone else to this room, so at 8 and 10pm a stranger is walking into my room. Way to make your guests feel safe and secure....they failed miserably. Also, gym is small and smells like something died inside there. And the breakfast is horrible (even to holiday inn standards)"
"Don't stay here. I travel extensively with business and have had good experiences with Holiday Inn. So when I took a recreational trip my wife and I booked this Holiday Inn. The difference between expectation and experience is either delight or disappointment. This was a disappointment. I booked a room with a wheelchair accessible shower, when I got my confirmation I was told I would have a wheelchair accessible shower. But that is not what we got. I figured no problem, inconvenient but we can work around it. Perhaps there was a national linen shortage because there was only one wash cloth and only a few towels in the bath. While not a big issue the in room coffee service was poorly supplied and looked as if it were tossed around. About 2:30 AM a rowdy bunch made so much noise that sleep was almost impossible. Put in your headphones to keep out the sounds of some low class patrons. Our room was over the front desk no way they did not hear the chaos. You don't expect much in hotel breakfast but this was bad. Aside from the poor quality of food there was a SERIOUS problem with food safety. The milk carton was not out of date, it was supposed to be good for another 3 days. But when I poured it out it was spoiled and chunky. How is that possible? It was not properly refrigerated at some point. If it were a meat product it could have even more serious repercussions. The building is having roof repairs done (beginning at 7:00 AM) and this morning on my way up to the room I had to stand straddling building materials in the elevator. If Holiday Inn has a quality control inspector they need to visit this unit. Till that is done I recommend staying away."
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