Arby's 4066 South Street, Lafayette, IN 47905

"Fastest service I have ever seen Food was served before we could get drinks To everyone in large group. Never see so fast... wow"

"So the food was great, and this restaurant is very nice, but there was still an issue. We had a coupon. 2 regular roast beef, curly fries and drinks for a certain price. I wanted a medium roast beef and was willing to pay the difference and was told they couldn't do it because that's the way it's programmed. Well, that's sure dumb. I was willing to pay more for something I wanted and in this day of technology, you can't do it. Just set it up to take the correct amount off regardless what I order and we both win. But instead, I got a smaller sandwich than I wanted and you got less cash than you could have had. Just great."

"Got across town after ordering in the drive through, my order was incorrect. I called and explained and I was immediately hung up on by male employee. Called back and explained the hang up and the incorrect order to the woman who served me and took my order and she hung up on me as well. Super great business! What a joke!!! Trash!"

"Nothing wrong with staff working the window, they were nice. But my food was less than desired. Got the French dip to go and when I got home realized they didn't give me any au jus so the sandwich was a dry roast beef sandwich. Also when did the large curly fry become so small?"

"The guy working drive thru was legit doing his best. He prewarned there would be a wait on chicken. I was fine with that. Order was taken at 9:27pm. I saw him and another woman (Mgr I think) working hard to get orders out. I was at window and pulled forward to wait for order. I see this girl with blonde and pink hair taking out trash. And cars start wrapping around drive. She is just slowly moving back inside and starts mopping the lobby. I am positive that they needed her help. She glanced back at them a could times but tried to stay hidden. I saw her on her phone repeatedly. In her extremely long attempt at mopping. At one point someone must have asked something of her. She came to counter never washed her hands-that at this point have taken trash closed dumpster lid, touched door handle, mop, phone and in her hair. She took my food and another customers from the counter rolling her eyes. I saw her listening to someone. And she just shrugged as if saying "oh well" Then she puts one of the bags under her armpit as she opens the door with one hand and holds the other bag and her phone in the other. She calls out chicken fingers. It was for the other car. Hands it to them and they asked what time they closed. She said "10pm,why?" They just left. She comes to me. And tosses in order. I ask her to wait. She was either ignoring me or her headphones were too loud. She walks away. I had no napkins no sauce. And my fries were the broken pieces from the bottom of the bin. Time is not 943pm. I walk inside, and stops her mopping to look annoyed that I'm walking on her floor. I had to ask the poor mgr to stop what she was doing to get me sauce. She did and she was very nice and helpful. The girl who was pretending to mop playing on her phone and who has no customer service skills at all. And is down right unsanitary- is making me consider calling the health dept. I paid $20 for my food. Arby's isn't cheap. I came here for good quality and cleanliness. It normally is on point. This hot mess of an employee is making u look bad."