Auto Outfitters

"Over a period of 14 years I have had a total of 3 service vans outfitted buy the the guys at Auto Outfitters. I recently received a brand new Ford Transit van to drive. The guys at Auto Outfitters once again installed the shelving, parts storage bins, flooring and, strobe lights. This time the guys even installed cruise control. Jason, Fred and the guys at Auto Outfitters, are very professiona and completely knowledgeable about all of the products that they sale and install. Their workmanship and attention to detail are second to none."

"I ordered my cap through Auto Outfitters. The truck cap was delivered on time, the install was professional and on time. The price was the price and didn’t change. Highly recommend. This place isn’t fancy, but don’t let that deter you."

"Edit: I was contacted by the owner and he transported my Jeep to another facility and removed the wrap at no cost. Although my keyless entry was not working since the wrap, and even after contacting the other store manager my keyless entry was not fixed. Auto Outfitters in Lebanon did an awful job with wrapping my Jeep. It's sad to see that this quality of work is acceptable in a business. They didn't let the paint dry, they left much of the original blue color show, the edges were poor, and it's obvious they didn't disassemble or reassemble any parts of the Jeep. From 20 feet it looks sweet, but when you get up close it's truly a terrible job. Short Story: Auto Outfitters in Lebanan took 2 and a half weeks, lied multiple times, and returned a final product that was really poorly done. Edges were visible, they didn't remove any of the external parts, there were chips in the wrap when I took delivery, and there were obvious spots where the original blue color was visible. After less than a week of driving it (~40 miles a day), the wrap is already starting to peel and flake off. Long Story: I purchased my 2022 Jeep Wrangler 4xe from Twin City in Lafayette Indiana. In the car sale, they agreed to lift my Jeep and wrap it. They had never done a wrap before so researched online and found Auto Outfitters as a local place with great reviews (4.3 before my review). I called Auto Outfitters multiple days before and told them I wanted the inner door trims and rear roll cage cross members wrapped as well as the hinges painted black since they can't wrap these.. I was told by their sales associate that they typically don't do this, it will cost extra, but they will do it and that they have enough material. He said it should take 4-5 days. I gave them the Jeep on Monday, Nov. 13th. That week Friday, their sales associate called me and said they ran out of material wrapping the back corner and that they no longer make the color I chose. He told me that they had other jeeps in their shop that all had the back corner wrapped black, different from the main wrap color, and it looked so cool. He pressed me to wrap this in the other color. He told me they could get the color custom ordered from 3M, but it would take a month. I said they would wrap the remaining black for now, then when the color comes in they'll wrap it in the tan color I choose. He said OK and hung up. An hour later he called me and said that "higher-ups at his company spoke with higher-ups at 3M and they're getting the wrap made today". He said it should take a few days for the wrap to come in, and then a few days to wrap the back. He said I would get it back on Nov. 27. Nov. 27 came around, and he called me and said they're rewrapping a few sections to perfect things and waiting for the paint to dry before "reassembling" it. He said they should be able to drop it off at the dealer that evening. The next day he calls me, "Hey, it's taking a while to reassemble everything and we're waiting for the paint to dry, it won't be done until tomorrow". Fine. Wednesday evening the dealer picks it up. Thursday morning the dealer called me and told me that the wrap doesn't look good and I need to come see it."