Panera Bread 6046 Whitestown Parkway, Whitestown, IN 46075

"Need workers, better service. Stopped for lunch passing through on vacation. Waited at the front counter with two other patrons for minutes before somebody came to help. One was simply trying to get some ice as the self-serve machine was broken. I had to do the same to get ice only to fill my cup with warm, flat soda. Disappointing visit. I go to a lot of Paneras and have always had good service, but not here."

"Had a weird experience here. I ordered a green goddess sandwich, which was absolutely swimming in what tasted like chipotle mayo (a green goddess is not supposed to be spicy). About a third of the way through I opened the sandwich to wipe some mayo away, and discovered most of the lettuce was spoiled. I imagine the flavor of spoiled lettuce was drowned out by the gobs and gobs of chipotle mayo on it. Since I ate a good portion before realizing it was bad, I ended up with a pretty upset stomach for about 24 hours after. I normally love Panera but won’t be eating at this location again."

"Just an absolute disgrace to Panera everywhere. I ordered a few bagels toasted and i got the order the bagels were practically cold and couldn’t melt the rock hard butter that came with it. When I asked the 7 employees who were standing behind the counter, including a manager, about it, I was met with blank stares and told they put them through the toaster twice. Why in the world should I continue to spend money here when the management is incompetent and useless. This is not my first experience like this at this location. I was planning to bypass this location because their stuff is always junk. But unfortunately turned out I had to stop. I will give grace on a mistake, but as nothing has changed here in months it’s seems that they just don’t care about quality it anything."

"I arrived at 11am and ordered a large coffee. I went to serve myself from the coffee bar and all canisters, except decaf were empty. I went back to the counter and was told they have some coffee at the drive thru window but it was Hazenut. I said I’ll take it. The cup was brought back to me but it was barely warm. I went to add half and half and discovered it was also empty. I wonder is anyone is managing this location?"

"I hate posting negative reviews. So if this were the first, second, third or even 5th time this happened I would consider it an off chance. But as this now seems to be common across most of not all Panera I’m just absolutely frustrated with the complete and utter lack of quality. I regularly order bagels toasted. Toasted is apparently a thing of the past as the bagels, even if I grab the bag the second they put it in the winder, are barely warmed. And when you try to put frozen butter on barely warm, not actually toasted bagels, it doesn’t work. Plus, this time my bagels weren’t cut in half. It was like 80/20. And it was served to me with no hesitation. I love Panera, have sip club for my business and personal and meet clients here often. Is there anything that can be done about the complete lack of quality service? I guess one good thing, my daughter didn’t want her bagel toasted, and while it was toasted even though I asked for it not to be the toasting is barely toasted so was ok eating it."