Five Below 100 South Creasy Lane, Lafayette, IN 47905

"What a disaster. Had an online order. Never notified order was ready. Called and was informed order was ready. Went to pick up order and the store was an absolute mess!!! Then had to wait for order to be found due to someone checking ALL orders in. Once found had missing items. No one knew where they were. No one could find them. Out of 7 things left with one."

"11/23/23- It was my first time in the store and I was happy to see all they have. It was a bit messy as they were getting ready for Black Friday. Jason was on duty and very polite. He made sure I could get by along as the customer's shopping. The crew was working hard setting up. They were polite. The cashier greeted me on my way in and made me feel welcomed. He was friendly on my way out. Lots of merchandise to pick from at some good prices! I may return when I need to make a quick stop."

"Typically I don't leave negative reviews. But this store wasn't safe at all. There were boxes everywhere. my child bumped into a box and a few literally fell on her. I tried to put her in a cart to be safer but then I wasn't even able to go through the isles. It wasn't even possible to shop. I left empty handed even though they had the product I needed, I just couldn't even get to it. I've worked retail many times and I know what it's like to be understaffed and receive shipments but this is un acceptable. It could've been stacked much more safely and organized. Also, the employees were incredibly rude."

"The store is dirty. Boxes everywhere. They won't move the boxes and allow you to get items. The employees are rude."