Dunkin',

1651 West Morthland Drive, Valparaiso, IN 46385

"Service was great ...doughnuts fresh. Restaurant was clean."

"Recently, I odered in the store and was met with the worst customer service of my life. Immediately, upon walking up to the counter, my order taker, his name started with an M (or something) and was spelled awkwardly, he had an attitude from the start and when i got my drink i noticed that it was DEFINITELY made with coffee and NOT espresso (i ordered a latte) so when I went back up to the counter to either get the drink remade or a refund for the cost of the drink, THE SAME SERVER treated me with disrespect and "explained" that the drink was made correctly (i go to dunkin frequently but this location only occasionally). IT WAS NOT MADE CORRECTLY!! i was desperately trying to be as polite and considerate as possible because i also work in food service, but when i heard him whisper the r slur under his breath with some other undiscernable words of discontent, i LOST it and ran out the store with no drink and no refund. FIRE THE MAN WHO TOOK MY ORDER!!!"

"I’ve been going to this Dunkin for YEARS and I’ve never had a worse experience than I did recently!! I ordered my normal drink but was met with a sassy attitude from a short man with a neck beard (his name started with a M and spelled stupidly). When I got my drink it was atrocious!! When I asked the barista for a refund he told me no and proceeded to walk to the back and ignore me! It’s honestly very sad to see such an amazing place have such bad staff representing their brand. Dunkin should do themselves a favor and fire whoever this man is."

"Cashier was pretty rude, we specifically asked for the food to be made hot but it was still served microwave warm."

"My husband and I were in line for ice cream and we ended up leaving due to the disrespect to the elderly couple in front of us. The worker was rude, handed her a sloppy dripping cone, continued to be rude to her even though she was so polite. This is not the first time I have had a bad experience or witnessed one at this location."