Jimmy John's 720 Northwestern Avenue, West Lafayette, IN 47906

"Edit: Service has improved considerably. Still not quite as good as the Subway next door, but good enough. If you order carryout here, expect: timed orders not ready on time, "as soon as possible" orders not started 20+ minutes later, sandwiches not made to order, chips/cookie not included. Don't bother filling out the online feedback form. Management doesn't even bother to reply with a form letter. Save yourself the trouble and order from the Subway next door instead."

"Stopped to pick up 2 doordash orders. One lady told us they were taking a break to get caught up. Totally fine. We gave her the names she brought back one said the other had already been picked up. Did our part called doordash. They cancelled and sent us a different order. Tried to let the same one know she yelled and screamed at us until she understood that it was a different order. Another worker threatened to slap my husband. I get that its a busy night, homecoming home game that they won. Had a lot to deal with. This however is no excuse to threaten someone who did nothing to you. It's actually disgusting. Do better"

"I’m here at 130am and it is closed. Your website says 3am. Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!"

"Ordered delivery at lunch time, and it arrived in about 35 minutes. Not really freaky fast, but tolerable. Delivery drivers are always nice. Still enjoy the fact that their bags of chips are decent sized, while most other sandwich shops have downsized the ounces to squeeze more money out of you. The chips are fried in peanut oil too, which gives them a great crunch. The $2 delivery fee is a bit steep considering you are tipping the driver on top of that. It is hard to get delivery under $10 anymore."