Hyundai Auto Repair Shop

"Okay for routine maintenance, but not for deepl rooted problems. Same problem every time. No solution, just temporary fix. Then back again two months later. Total shop time 10 weeks over three year's."

"Bought a car!!!! See Josh. The short one (lol) he'll fix you up. We love the car he helped us find. Will see them again when we need another car. Thanks Josh!!!"

"I love coming here to get my car serviced. The Supervisor Joseph Formenti took care of me from the last visit and he was awesome! Very professional and nice people here. Thank you to all the wonderful staff and mechanics!"

"Horrible, my ignition system was replaced, they handed me back two keys one for the ignition and the original for the door. When questioned why; they stated “my insurance did not approve it”. I asked did you tell them? The service department reply, “ the adjuster was supposed to know.” With a very rude woman interjecting from the back office into my conversation in the next room. I left the car and informed them along with my insurance that substandard work was not what I was paying for and I should not have to tell the dealership that I wanted my car back with a one key system. The service department kept my car for an additional two weeks to recode the door lock as this is the old system and not that of a chip key, and that they did not have the means to repair their own product, nor could they find a local lock smith to do the job, but in the beginning they told me they have done dozens of these repairs. It appears that their is a very serious lack of professionalism or a serious problem with not wanting to do the job with this dealership, I am so glad to find this out because I was about purchase a new vehicle from them."

"I scheduled an appointment to service my car a week prior to my appointment. When I arrived, I had to sit and wait in my car for 30 minutes before they told me that they don’t have me scheduled and said I probably made a mistake and called the wrong dealership. I had the number I called and address saved in my phone to show them the proof. All they said was “sorry there’s nothing we can do. You have to leave now”. Update: They did contact me to figure out what happened. I appears that the phone number that shows up as the Highland location will randomly redirect you to whatever location is available. I called expecting to reach the Highland location, but they redirected me to the Merrillville location. They don’t answer the phone stating their location, so you have no idea what location you are speaking with unless you ask. Changed from 1 to 3 stars. I understand this issue does not reflect their servicing ability but this issue caused significant inconvenience. ANOTHER UPDATE: back to 1 star for poor service! Had my serpentine belt replaced. It didn’t screech before, but it does now! Ever since they replaced it, it has been screeching and is embarrassing to drive. I would assume the mechanic misaligned the placement of the belt. I will never get service again from this place and will never buy from them!"