Car-X Tire & Auto

"This is the second time I’ve had issues with this establishment. Told my mom not to go back because of the way they treated her last time and this time around they said they couldn’t find a part which is understandable and it was for her gas tank that was leaking. They brought the vehicle outside after they drained the remaining gas, leaving her with nothing, and also a dead battery, which was not even part of her issue when she showed up. I understand leaving the vehicle outside and not being able to find the part they don’t make anymore. But refusing her help to put some gasoline back in it or even a jump for that matter at 6 o’clock at night when she’s stranded there. Melissa was the one she was dealing with last night that refused to help her with a jump, and with some gas and then proceeded to tell her that she was not a customer after my mom asked “this is how you treat your customers” and then proceeded to threaten to tow the vehicle if it wasn’t removed immediately. Melissa you are gross and I hope somebody treats you with the same “kindness” You showed my 65 year old mother last night when you left her in that dark dangerous intersection where your shop is located. You should be ashamed of yourself, and I will make sure the rest of social media knows how you conduct business. If any upper management sees this, perhaps you should keep Melissa in the back of the shop away from dealing with actual people in need. Overhearing the conversation while I was on the other line with my mom that lady has no business dealing with the immediate public and has no compassion for anyone’s well-being, but her own, considering she was in such a hurry to get out the door when there was an elderly lady in her lobby that needed help. For her to tell her she was not a customer is a bad way to do business. You touched her car She is a customer. Plain and simple. Do better!!"

"Very professional place of business. Sophia was nice and patient with all my questions. The mechanic is straightforward. Although they were not able to complete the repairs because it was something that needs to be completed from dealer. I appreciate their professionalism throughout the entire process. Would recommend"

"Starting your Friday home from work with an EXTREMELY flat tire isn’t the best way to start a weekend, but because of my experience at CarX today, it wasn’t as bad of a headache. I called and told them my situation, and they said to drive slow - I’d be next in line for a quick check of my tires. They were able to show me that there was a hole in my tire, and they patched me up good as new! The price was only $35, and I had such a wonderful conversation with Melissa (I think!!! Sorry!!) that the time flew by. I was able to make it back home from work before date night. I sincerely appreciate the fast and honest work that I experienced tonight! Thank you!! (Good luck to your son and your daughter! Thanks for the great conversation and for making this such an easy situation!!)"

"Took wife’s car in brakes was pulsing when pressing peddle was told by Mazda it needed pads rotors and calipers and wanted big money and was gonna be like 5 days for parts . car x drove analyzed it called me and I had them change all pads and rotors front and back and had car back in a few hours . now brakes are like brand new thank you car x will be bringing you more business and thanks again 5 stars in my book !!!!!!"

"Sofia Delgado IS THE BEST STORE MANAGER and A lifesaver! You can truly tell when people do something to help others from the bottom of their hearts. SOFIA AND HER STAFF at Carx are truly just that! They helped me at the last minute and cared about my safety!! Genuine people with honest and caring hearts. If anyone needs car service of any kind I recommend anyone to go to them! Best in the area, you won't be disappointed with their service..."