Starbucks 1613 Southlake Mall, Merrillville, IN 46410

"Typically hit the drive thru while in town visiting the in-laws. Line is usually long, but they work hard to move fast."

"This HAS to be the slowest Starbucks in America! I really don’t know what they be doing in there! You’ll spend a good 25mins in the drive thru. The employees are nice tho! And it’s around the corner from my house. Definitely don’t go if you are in a hurry!!!"

"Its a Starbucks, gets you the caffeine fix that you need without much fanfare. This one could use a bit more interior decor but it was good otherwise. It is nicely tucked away in a spot without a lot of traffic though."

"Everyone here is so nice. They’ve allowed my job to host interviews here and have been so nice to us the past few weeks we’ve been here. At one point I spilled my drink and they got me a new one for free. The manager has been so sweet to us as well, letting me try a hot drink I had never had before and just generally being friendly to us. Their crew works hard and provides great customer service. Easily one of the best Starbucks I’ve been to"

"Went there today. 4 employees behind the counter, 3 customers. Stood at the counter for ten minutes before I was even acknowledged. Ordered coffee and a Danish, received Luke warm coffee and the wrong pastry. Asked for a different coffee, explained it was cold. They literally took the same coffee fun the dame carafe, and handed it to me like it would be different. They blamed being short staffed and training people. If this is how they're training people it's no small wonder why this place is run so poorly. Got a refund and left."