Best Buy,

7330 W 191st St, Tinley Park, IL 60487, United States

"We're in need of a new washer. It makes sense to purchase a new washer rather than pay $400.00 to have the old one repaired. I don't think we can go wrong with a Maytag, at least I hope not."

"Was looking for a usb-c fast charger. Best buy was only place that had one local. The employees were friendly and helpful, 1 star loss only because of price I had to pay."

"Went there as a total tech member to have items previously purchased repaired. The mgr on duty was of no help. Couldn’t give me any answers but no. His initials are DB. He never bothered to look at my purchase history, showed absolutely no intention of helping me out. Loyalty meant nothing to him. I was willing to pay for repairs, but this young man wasn’t in the mood to help. I will never purchase here again. Too bad. I wish I can return all my recent purchases."

"Very satisfied with Geek Squad trying to save my old cell phone and helping with uploads to cloud. Also with salesperson who helped with buying new phone. But their answering phone system is the worst. Long hold times then got cut off 2 times after someone said one moment!! I accidentally left my coat and want to ask if they have it. Will keep trying or may have to go in."

"Store was decent. The employee helping me was pretty knowledgeable. Ended up buying a Sony tv, surround sound system, wall mount, and a sound bar mount. Also got speakers for the truck. The tv was competitively priced with the local stores around which was great. I opted to wait for the first geek squad appointment that was 3 weeks away because we didn’t want to use their 3rd party installers. I told the employee when we were scheduling the installation no less than 3 times that I had TWO TVs and surround sound systems that had to be installed. He didn’t listen. 3.5 weeks later when my items were delivered and the installers were there, they said they only had orders to hang one system. Left a pretty volatile taste in my mouth. When I reached out to the store after leaving a review on the survey they said they would get in touch and that hasn’t happened."