Kohl's

"Jill was very courteous and helpful! Don't have a problem finding a smiling face."

"The Danville store is the worst. Talk about rude customer service. You are supposed to go to the service desk for "SERVICE" but you end up getting yelled at by the clerk behind the counter. "GET BACK IN LINE" not to mention they want you to do everything in your own. Just download the app. You can do it there. How about some damn customer service? They have specials on their by 1 get one 50% off yet they don't have 2 of 1 size. And you don't get the special price if you order online. I'm done with Kohls . I can get better service elsewhere"

"The workers here must be overworked, underpaid, understaffed or something. Every time I walk in there to do an Amazon return, it’s a different layout and different procedure to do a return. I walked in to do a return and went to the front customer service counter (as I usually do) and the lady was so rude and treated me as if I was intentionally cutting line yelling across the store to “get in line like the rest of them” there are no clear signs or any direction when it comes to Amazon returns like most stores have. Not sure what this lady’s deal was but she was rude and smug. I definitely was NOT interested in their 20% off in store purchase after that—which i am usually down for some good retail therapy. I just wanted to get the hell out of there and not feel like herded cattle going to the slaughterhouse. The customers are not at fault that you are under paid, overworked, understaffed or whatever the case may be—-being rude is NOT the way to be either way. Not interested in ever going back. Please put up clear signs for Amazon shoppers or don’t bother doing returns at all if it’s going to be such a bad experience! Sheesh"

"Store was clean with many offerings. Staff member at checkout was courteous and helpful. Staff member at checkout was indifferent. Oftentimes staff at the return desk are rude and indifferent. Sorry Danville Kohls you can do better."

"Sarah the clerk was very nice and helpful. I had questioned a price that didn’t ring up with the sale price. She called the manager Angela Willhite who was ver professional and took care of the problem. Love this store!"