Safeway Insurance Company of Alabama 300 Riverhill Business Park, Birmingham, AL 35242

"Terrible company. For those that are unfortunate to have this insurance. My thoughts and prayers are with you during your time of need."

"Very nice people will keep my insurance with them I have 3 vehicles on it an it's so low an all 3 have full coverage an I couldn't have a lower payment I have called alot of companies but thus is the best"

"One star is generous this company has the absolute worst customer service I’ve ever experienced. Attempting to deal with these people has been the most time consuming aggravating experience of my life. The adjusters are unprofessional and extremely lazy my self or the shop that is trying to do repairs to my vehicle can’t get anyone on the phone or to respond to emails. I’ve literally called everyday and had to leave message after message and you get no response same with the shop. It’s absolutely ridiculous I honestly can’t believe this company is still in business. There a joke luckily this is not who I personally have insurance through but unfortunately the person who hit me and tore my car up has this scam of a insurance company and even though their policy holder was 100% at fault it’s been 5 months and I’m still fighting to get my car fixed because these clowns want the most cost effective fix and expect the auto body shop to rig your vehicle back together with used parts that according to the manufacturer and insurance is not up to standard as a acceptable fix. Someone should honestly shut this circus down."

"Would not recommend this agency to my worst enemy. Recently totaled my car two months after the claim it still has not been paid. My adjusters office is in bham everything was handled over the the phone. There is no adjusters in my area. This tad bit of information was relayed to me by my adjusters. So if that is the case why in the he'll are you selling insurance in my area. After talking to this Jerks supervisor. Not a thread of information has been shared by him. RUN AS FAST AS YOU CAN TO ANOTHER INSURANCE AGENCY. SOME OF THE MOST UNPROFESSIONAL PEOPLE I HAVE DEALT WITH. TRUST ME THEY LIVE UP TO THERE 2.5 OUT OF 5 Star RATING.!!!!!!!!!!!!!!!!!"

"I was just recently in an accident with one of their drivers. Absolutely the worst ever. I gave them the estimate to fix my vehicle and they tried to send me $3,000 less than what I was suppose to receive. I can not even get ahold of any adjusters because nobody will answer. This is absolutely the worst experience ever."