Family Dollar

"Family dollar was great I got in and out I always have to have a conversation with the ladies we laugh and talk about their families and what we're doing the week end. I told them my birthday is Monday I got a lot of greeting in case they didn't see me. I Love them all great place to visit."

"TERRIBLE cust svc from these two women here! I’ve been here a few times. There’s an older woman and a young man who are very pleasant. The women here today? Absolutely not! I bought a nail drimmel THIS MORNING from the older woman. Pleasant no complaints. I didn’t get a receipt but I wasn’t concerned. I got to work and my OA brought hers so I didn’t need it. I’m back here on my lunch to return it or exchange if that’s policy, I know how things are). I told the lady the story and if I could replace it w something I see since I don’t have my receipt. She said no we’re taking anything back wo the receipt. I said ok what about swap it out. She repeated that same line 4x! No other words. So I pulled up my bank receipt from this morning and showed her. She repeated herself again and told the other cashier “come over here away from her” like what?!? I just stood there like I know for a fact maybe not return n that’s fine but I JUST BOUGHT THIS AND MY BANK RECEIPT SHOWS IT FOR THIS LOCATION AT 9:06 today! It was so frustrating. And her repeating herself w no other words 5-6 times!?! Why? So, venting. We own the largest hvac company in Alabama. I’ll be sure to spread the word that Walmart will be our preferred stop for quick pick ups even though y’all are closer. Terrible all bc of the girl’s attitude. This is a business. Putting the wrong people at the front of the store will ruin a LOT of business. Trust me."

"Cashier doesn’t know what she’s doing nor can she read I get a box of trash bags that’s clearly $4.95 I get to the register and they ring up $7 and change I go back to the back and take a picture to verify I had the correct box size and quantity this girl says they’re ringing up at that price and she can’t do nothing about it family dollar needs to retrain their employees!!!"

"Going to this location is a hit or miss. Sometimes you get good customer service, other times you're asking yourself why in the world you stopped at this location. Last night was my final visit. They are supposed to close at 10pm, and I arrived at 847pm. There was a male worker at the door refusing to let people in. He literally stuck his head out of the door, shooed us away as if we were swarming flies, then proceeded to lock the door with no explanation as to why they were (I assume) closing early. Thankfully there is another FD a little bit further up the road. Better location, better inventory, better staff. I will shop at that location in the future. The Bankhead Highway location is complete garbage. I would advise people not to bother shopping here unless it is a matter of complete desperation."

"I absolutely hate this location! If it wasn't literally 2 minutes from my house (and 10 minutes to the next closest), I would never set foot into it again! There are usually 2-3 employees stocking shelves, but somehow, they never have anything I need in stock! Then today, my total was $7 more than I had on my card, so I used what I did have on my card, then gave the cashier $7 in quarters to pay the remaining balance. I was then told by the manager standing nearby that next time I would need to have the change rolled up or they wouldn't be able to take it as payment. I am just blown away by the attitude and flat out of rudeness of this MANAGER! I'm spending $60+ in the store, but am told they are not supposed to take $7 in quarters as payment?? I didn't even have $10 worth of quarters to make a roll, nor do I have paper quarter rolls at my house! I'm so over this store!"