PitStop Carwash 809 Fairhope Avenue, Fairhope, AL 36532

"PLEASE IMPROVE VACUUM POWER The vacuum power at this location is horrible and almost unusable. I live 3 minutes from here and frequently find myself on a 30 minute round trip drive to Rich’s Car Wash on 98 for quality customer experience. The worst part is that doing this is usually faster than attempting to achieve a satisfactory level of cleanliness at Pit Stop in Fairhope. I rarely write reviews, however the lack of power in the vacuums at this location creates a major disservice to the value of every $ spent there and the Fairhope community."

"Unfortunately this was a pretty disappointing experience for me. Vacuums work maybe 50%. Wash quality seems lackluster, soap and greasy spots left on paint. This has been my experience the last three visits over the course of the past 6 to 9 months or so. This is with the top end $25 wash. Seems mainly like a management and quality assurance problem that the owners should address."

"I was billed 17.95 three months in a row and didn't sign up for service. Back last year, 2022, I did a 30 day $20 special. I told the man who pitched the sale to make sure it wasn't auto billed. Only wanted the 30 days. I used my debit card this past June and didn't know it restarted billing. Got 3 months straight billing. I went thru in Sept or early Oct and paid $20. I called after discovering what they did. Refunded one 17.95."

"Y'all were offering free washes if we brought our pet. I decided "Why not?" So happy I went. Staff was very sweet. Even gave out doggie treats. My car came out very Shiney, but I was most impressed how clean the wheels were. They are usually the most difficult. The towel station was a plus too.Thanks for the free offer. I'll be back."

"I was very disappointed in my first visit here. I usually use another car wash in the area on 181 and never have issues with the car getting clean but this was a waste of $25 on their top line wash. There were 2 people there and neither bothered to pre scrub anywhere on the vehicle. It was about 45 min before closing so I get being end of day but not like I got there as they were closing. I noticed while vacuuming and took pics while still there of all the dirt still on my vehicle. I won’t bother with this wash again. I gave 2 stars for being open and vacuums worked but the wash was useless."