Claire's,

5030 Pinnacle Sq Space #108, Birmingham, AL 35235, United States

"My daughter and I got our ears pierced. The young lady was very nice & helpful."

"I got my ears pierced here by Destiny at the Pinnacle in Trussville yesterday. She was so very kind, welcoming, professional, well-informed, and helpful. Destiny took her time to help me with all of my questions and didn’t make me feel rushed while also being efficient with her time. My husband and I came in to get my ears pierced, but I also ended up getting some hair scrunchies, as well. She didn’t engage in any high-pressure sales tactics, and she was able to provide information about the store’s stock, company promotions, and online offerings. She was able to help multiple customers with their purchases without having any of us feel like we were being ignored. Honestly, these days, it’s rare to come across such wonderful people who are dedicated to providing excellent service in retail or any other service positions that you encounter. Destiny is clearly a very bright, capable employee, and I sincerely hope that her supervisor in Claire’s corporate structure sees that and has their eye on her for promotion and growth within their organization because whoever hires her is going to be glad they did (whenever she is ready to move on to her new role."

"Destiny is AWESOME! She is super sweet and personable - a joy to work with! She pierced my wife’s ears and helped her find some affordable velvet scrunchies. The store is very clean and well organized though the variety of things to browse is almost overwhelming! I wish I could give Destiny 6 stars - she is GREAT at multitasking!!!"

"Standing here waiting for them to open with my little girl. No one is here still fifteen minutes after opening time. Won’t waste my time coming here again. I should be clear that this is the “trussville” store in the Walmart. I didn’t realize this review was tagged for the pinnacle location."

"Loved this store. The manager was so nice and helpful. She told me all about the birthday party they can do there and I was sold. Can't wait to party with Claire's for my baby birthday."