The Myrick Agency

"Buying a house, current homeowner has a policy through this agency and I figured I'd get a quote for myself. I called in the morning, left a vm, no call back. Called in the afternoon, left a VM and sent the person an email with my request and all my info, no response. Called the next morning and asked to speak to Evan (the person I left a message for and emailed last night), receptionist didn't even say anything before abruptly cutting me off and transferring my call which surprise surprise went straight to vm! Three strikes your out. I come to leave my review and see I should've checked the reviews before wasting my time as they are pathetic. Too bad so sad. Fail"

"Do not use this company. My policy increased 75% in two years. When I called them about it my agent told me they were cancelling my policy. If a home insurance company is giving you grief when you are NOT filing a claim, RUN!"

"PLEASE stay away from this company! Horrible business practices and they will absolutely keep your money without providing coverage! I wish I didn't even have to pick 1 star, but judging from most of these reviews, y'all already know what you're getting into. In 2022 they raised our premium by over $2,000. We found coverage elsewhere, no big deal. Our mortgage company accidentally paid the premium to Myrick in June 2022 and our new carrier. Of course we didn't get a refund, so we paid an increased mortgage payment for over 6 months because our escrow account was in the negative. I started reaching out repeatedly in December 2022 about where our refund was. We finally got a refund check in spring 2023, for the incorrect amount. They shorted us over $1,000 with no explanation. I've been in direct contact with Brittany Copeland this entire time and when she finally sent us a refund breakdown, their own records don't reflect the correct refund amount but it also doesn't even match the shorted check we received. Again, no explanation. It's now June 2023 and we're 1 year into this and still don't have the rest of our money. I've asked to contact someone else multiple times and am never given any info. I've contact the BBB and I have an appointment with a lawyer next week. Find someone else to handle your insurance needs, like most other reviewers, this company is a complete nightmare."

"We have been with the myrick agency since 4/27/22. Our policy has now cancelled twice. First time because our agent did not tell us we needed to submit proof after the sale of the home of the inspectors completed tasks. Second because they want $1200 extra than the entire year of insurance ($1700) we paid up front in April. The agent assigned to us does not answer the phone, does not follow through with her actions, & has cost us more headaches than reassurance."

"I’ve been with the Myrick Agency for about a year and a half. My homeowners has been cancelled now THREE times because of non-payment from the Myrick agency! I have to call them every 6 months to let them know my homeowners is cancelling. They say oh it will back date and we will take of it. One time they did not take care of it and I had to call several times and it took several weeks for me to get my homeowners reinstated. Not to mention, every time it cancels the insurance company has to come out and do an inspection. In all, there is no reason I should be getting cancellation letters when I use a insurance agency and when the money is there in my escrow account just the agency needs to pay it. Just be aware you pretty much have to hold their hand to make them do exactly what you want. Yes, they’re nice on the phone but don’t expect to get a phone call returned! Save yourself some time and find a more professional business to handle your homeowners insurance."