Mantels Direct
217 North Seminary Street, Florence, Alabama 35630
About the Mantels Direct
Mantels Direct is a home goods store located at 217 North Seminary Street in Florence, Alabama, United States. We specialize in providing high-quality mantels and fireplace accessories to enhance the beauty and functionality of your home. Our store offers a wide selection of mantels in various styles and finishes to suit any decor. Whether you are looking to update your current fireplace or add a new focal point to your living space, Mantels Direct has everything you need to create the perfect ambiance in your home. Visit us today and let our knowledgeable staff help you find the perfect mantel for your space.
Photos of Mantels Direct
217 N Seminary St #200, Florence, AL 35630, United States
Opening hours of Mantels Direct
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Closed
Reviews of Mantels Direct
"Do not order from here. They lie about their return policy and I had to pay $110 to ship the mantle back. I did that and they said it’s damaged. They sent photos with no damage just the normal wood seam. They will but refund my $500 and they have the mantle."
"DO NOT ORDER HERE! Long story short, I ordered a ~$350 mantle that doesn't mount properly and they are making me pay over $100 to ship it back to them. Manager Lynda Gilmer is who I spoke with and was not helpful at all. I purchased the mantle and was very happy with how it looked. When I went to mount it, I found out that it did not sit well on the mounting bracket to the point where any amount of weight on top would cause it to fall off the wall (and I've mounted plenty of floating shelves before). When I called, they tried to gaslight me and tell me I didn't install it correctly and that the instructions said I have to drill screws into the mounting bracket from the top of the mantel but that is not true (I specifically checked before purchasing). While they were willing to issue a refund (after multiple calls), they then refused to cover the cost to return the defunct and hazardous item! Their policy is that the customer has to pay for shipping; however, that should not apply when the item is broken. They even sent me an email with return info stating the reason for return as buyers remorse. The only thing I am remorseful about is the fact that I ever clicked on this company's website."
"Mantels Direct. Easy ordering of the Eastman Shelving Mantel via computer, came within the time scheduled via Federal Express and it was packaged extremely safely with no imperfections and hung easily in our den -- except that as we were reading the instructions it was noted that the shelving DID NOT come with any hardware and we had to stop and to go Home Depot to get the toggle bolts, washers, screws and drill bit which wasn't expensive around $10.00 we we got it done. Excellent finish on the wood and just like the picture on the website. Would recommend this company to anyone looking for mantels, shelving, etc. Pam Phillips, Nashville, TN."
"Ordered a mantle shelf as part of my fireplace makeover. I could not be happier with my transaction with this business! My order was quickly shipped, in perfect condition and exactly as described on their website. Thank you Mantles Direct!"
"Horrible customer service! Very unprofessional business"
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