The Mercedes Doctor 7341 Gadsden Highway, Trussville, AL 35173
About the Business
The Mercedes Doctor is a reputable car repair institution located at 7341 Gadsden Highway, Trussville, Alabama, United States. Specializing in Mercedes-Benz vehicles, our skilled technicians provide top-quality maintenance and repair services to keep your luxury vehicle running smoothly. With years of experience and a dedication to customer satisfaction, The Mercedes Doctor is your go-to destination for all your Mercedes repair needs. Trust us to diagnose and fix any issues with precision and care, ensuring your vehicle performs at its best. Visit us today and experience the expertise and professionalism that sets us apart from the rest.
Photos
Location & Phone number
7341 Gadsden Hwy, Trussville, AL 35173, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Outstanding service and price compared to other shops. I called and asked for a quote for a transmission service and was shocked at the price. It was a great price considering I also bought my parts. Many shops did not want to use customer provided parts even though I bought OEM parts. However, the Mercedes Doctor said they would see if my parts were up to par and would let me know if it’s doable. They are very transparent with you and will tell it how it is. This is now my go to shop for any future work on my Mercedes."
"Great service! They kept me in the loop and were spot on with their initial assessment my car was returned clean! No greasy finger prints outside or inside."
"The Mercedes Doctor was a great place. The staff was knowledgeable friendly super helpful and cared about the customer. I may have to drive a little way to get to them but their pricing makes it worth it. Looking forward to them taking care of my new to me vehicle for a long time!"
"I took my glk 350 here for a oil change and a estimate for service, I told them I had already paid over $300 for a diagnostic from the dealership and only wanted a estimate for the cost of their services. He explained the $110.00 minimum and I was ok with that. But when I picked my car up they had charged me AGAIN for everything I had already told them was wrong, I did not ask for a test on my transmission oil, I did not ask for them to run new diagnostics on my vehicle, I simply asked for an estimate for said services, for my oil change and a estimate they ended up charging me $306 dollars, they tacked on at least a $100 of bogus charges, and wanted $10,000 dollars for a transmission replacement and refuse to install a bought part. Do not go here unless you’re ok with spending 3x the cost of just getting back on the road, bought a 36k mile transmission for $2000 and found a place to install it for about $1500. These pictures are to show what these places do, Mercedes man, Mercedes dealerships, and most import repair centers. They wanted to charge me 842.60 to fix my door module, they refused to install my part I bought for $72.00 , did some YouTube research and installed it my self in less than 20 minutes. I’m angry at every place that does business this way. THANK GOD I found a honest mechanic that can and will fix my transmission for a reasonable price, do your research before you take the word of all these places."
"We have been taking our cars to Larry for a couple years now. We are glad to have found him. He knows Mercedes inside and out. I’ve found him to be honest and he listens which is one of the most important parts of customer service. I’ve found his prices to be reasonable. I appreciate his straight forward explanations and advice on my cars, and that he makes sure I fully understand what we are doing so I can make an educated decision about services for my cars. I drive a Mercedes daily, and I also have a very expensive habit of buy my old favorite Mercedes to collect and play around with. Larry has always been good to work with me on a budget with these old cars, and also has been good at helping me locate parts for them, which Are getting harder and harder to find. He’s also been very supportive of the fact that I like to learn and tinker with my old cars as well. I’ve always found him and his staff to be very patient and kind, even when I want everything yesterday....lol especially when I first buy one.lol. I’d highly recommend Mercedes dr to anyone. There’s only one other mechanic who I truly trust and respect who also respects me, and sadly he’s all the way in Florida.lol. Jessie Odell"
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