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Serra Nissan
1500 Center Point Parkway, Birmingham, Alabama, United States
About the Serra Nissan
Serra Nissan is a premier car dealership and repair center located in Birmingham, Alabama. Our state-of-the-art facility at 1500 Center Point Parkway offers a wide selection of new and pre-owned Nissan vehicles for sale, as well as expert car repair and maintenance services. Our friendly and knowledgeable staff is dedicated to providing top-notch customer service and helping you find the perfect vehicle to fit your needs. Visit Serra Nissan today and experience the difference for yourself!
Photos of Serra Nissan
1500 Center Point Pkwy, Birmingham, AL 35215, United States
Opening hours of Serra Nissan
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
Day off
Reviews of Serra Nissan
"I've had decent service at Serra Nissan before, but on this occasion I'm only giving a 1 star. I called about a simple recall and was told it would take 45 min at most. I made an appointment for 09:30. When I arrived, I was told that this visit was just to determine if my vehicle was even part of the recall, and they didn't have any parts to repair it. I would have to come back next week if it did indeed need repair. So I said, OK go ahead and check it. Was told maybe 45 min to check. This was at 09:20. At 10:40, I walked out to the service area and my vehicle had not been moved. Service manager said it was gonna happen soon, and would still take another 15-30 min after they pulled it back. I had an appointment at 11AM, so I had to leave with NO SERVICE performed at all."
"They have horrible customer service in the service department! The salesman have terrible communication skills. The GM is never available to speak with anyone. I asked for Him several times, before I became irate. He only came out of his office to ask Me to leave after I made an appointment to have My truck service @ 12pm. I was there for 4 hours and they never fixed the problem. I sit there for 2 hours every time I come in for an oil change. They also lied in regards to getting My car refinanced. They are only good at talking you into buying these redicolously high vehicles."
"Terrible service, got a car in June, it started having issues with the engine within a few months. They sold me a car knowing it was issues with the engine. Although it was under warranty they tried to tell me they wouldn’t fix it. After going back and forth with them, It took them an entire month to replace the engine. They were unable to give me a loaner while they fixed it so for a month I had no vehicle. Now I’m having issues with the starter. I did not put many miles on my car prior to the issues starting. They don’t answer the phones when you need them. I was going to get an additional car but I would never get from them again. I caution everyone to be weary when dealing with them, especially the sales department. I regret dealing with this place, any other dealership would have been better. The technician was the only person who was helpful and tried working with me, I appreciate him."
"Xavier Johnson was awesome! We went in with a capital one pre-approval wanting to get a work truck for my son and they went above and beyond to get us out the door in a truck that is absolutely amazing! The people there are very nice and I highly recommend talking to Xavier Johnson if you’re looking for a vehicle!"
"Loved my experience shopping at Serra Nissan! Devonte helped me find the perfect car for the perfect price! His knowledge and skillfullness made this process enjoyable and efficient! Would recommend to friends and family :)"
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