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Jim Burke Hyundai Service & Parts
445 13th Street North, Birmingham, Alabama, United States
About the Jim Burke Hyundai Service & Parts
Jim Burke Hyundai Service & Parts is a top-rated car repair and parts store located in Birmingham, Alabama. Our experienced technicians are dedicated to providing exceptional service for all Hyundai vehicles. Whether you need routine maintenance, repairs, or genuine Hyundai parts, our team is here to help. Visit us at 445 13th Street North for all your Hyundai service and parts needs.
Photos of Jim Burke Hyundai Service & Parts
445 13th St N, Birmingham, AL 35203, United States
Opening hours of Jim Burke Hyundai Service & Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jim Burke Hyundai Service & Parts
"Always the best when I come get my car serviced!"
"Horrible service. Mike has me drop off my car for a warranty coverage of a paint manufacturer issue in which my car was still under warranty and could get painted for free. He lied and told me that everything was approved and allowed me to drop my car off for 2 weeks while it sat there and had ABSOLUTELY ZERO WORK done to it at all. Nothing was done at all yet my car was there for two weeks. come to find out, Mike was on vacation. so he lied to my face, told me everything was a go and that he would let me know when to come pick my car up, and come to find it, he didn't submit any paperwork. nothing had been done. and no one even knew what I was talking about. they just didn't want to fulfill a manufacturer job because they wouldn't make money off me and just wanted me to go away. this place is trash and I'll never be back. instead of being lazy and shoo-ing people away, how about actually handling the customer and problems at hand and coming up with proper solutions. the whole city is lazy just like this when it comes to business. no one wants to do anything. every one is lazy as ever."
"Three times, I've taken my Tucson here for maintenance. The problems haven't been resolved since my initial appointment on March 14, 2023. My most recent appointment was on April 17, 2023, and I just received my vehicle back on Tuesday, May 9, 2023; Hyundai had my car for three weeks straight, and I'm still having the same problems in addition to two new issues. They had my vehicle for a little over a month now, and no progress has been made. My frustration and irritation stems from Hyundai's inability to repair my Hyundai vehicle and from their fabrication of deadlines. The customer service was good, but lately I feel like my calls are going unanswered and I have to call other numbers to get through or get transferred to someone else except my allocated service adviser (Mike S.). Every weekend, I commute for about an hour and a half, and I can't afford to be without a dependable car. Up until this Friday, May 5, 2023, when I was offered a courtesy car even though I was informed my car would be ready, I had to rent cars on my own. Due to the inconvenience, I should have been offered a Loaner/Courtesy vehicle the entire time. I am aware that things might change and that shipping and receiving parts can affect timelines, but I don't get many updates, and when I do contact, it seems like a hassle. I got one or maybe two updates about my car over that time, but I continued to get inaccurate deadlines. I wish my vehicle could be fixed, but is that even possible where I am?"
"Im going to try and keep this very short I purchased a 2022 Tucson December 27,2021 and this what is happening to my car I live in Tuscaloosa and brought my car back to this location to get the problem fixed The service person was done what rude and didn’t seem to care He told me the dealership in Tuscaloosa could have fixed it when legally they can’t, then he went on to tell me I would have to leave my car and couldn’t tell me about how long they would have to keep my car Not only this but he told me they don’t have any loaners, so would basically be with out transportation to get back home from there along with no way to get to work or do anything else I needed my car for I’m completely hurt and upset that I’m going through this Signed a hurt customer"
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