Crystal Nails,

1909 West Dallas Avenue, Selma, AL 36701

"Ivy is the best...first time was a charm. Just didn't put moisturizing oil on feet and hands when finished and got very dry by the time I made it back to wk but will return with oil in hand next time"

"On Monday 25th, I went to Crystal Nail for wax, fill-in and pedicure. Ivy, my understanding the shop owner partner did my fill-in, then my pedicure. Afterwards, Ivy did my wax. My services equal out to $70 and the service was rushed but I didn’t complain then because prior to this issue they always supplied great customer service. On Tuesday 26th, I woke up with my right hand thumb fingernail peeling at the bottom right and top and chipping toward the corner of my top left side. I couldn’t go in as soon as they opened due to a sick child. But, when I did go back on this day I was told it was all my fault and I wasn’t smart enough to understand because gel polish and what she was saying and this was all done in front of other customers. Ivy finally got to my nail and she was jerking, pulling on my hand with force while fixing it and she was still being vocal about why it was my fault. After she got done, I asked her what I owed and she went off on me, with her putting her hands on me (pushing, pilling & jerking) and threw my money out the door telling me my money wasn’t good enough and how she didn’t fix it the first time. I was shock and embarrassed and couldn’t allow myself to walked away from this kind of service so I called the local police did a report and filed some other documents pertaining to this shop. After going public about my service unfortunately this wasn’t the first time people have been mistreated."

"I walked in and there were only two workers and two customers. No one said hello can I help you or anything. When I finally said excuse me the woman had an attitude. She was very rude! If you don't want to at least be polite and help customers why even open your doors. Off to the next shop!"

"They are awesome! They will stay open late if needed even. Super friendly and fast service. They do lock the door close to closing but will let you in when you get there."

"They are awesome. They stayed late for a friend and I too get our nails done. I highly recommend them, you will not be disappointed! The salon is super clean."