Dental Associates of Madison

"The office staff has not been the same since they hired new front end personnel. They are rude and disrespectful and blames you for their mistakes with scheduling and cleaning. When you say customers are always right, you need to think twice about this dentist office. I prefer the old staff that was there when they were located on Madison Blvd/Wall Triana. I have been going to this dentist for over 10 years and never had a problem until now. Everything is different. They show favoritism to those that are not colored. I will be finding a new dentist office. They also neglected to schedule a filling for my daughter waiting for her Medicaid insurance to be cancelled when in between that time she was seen 3 times with no fillings done while she was still covered under Medicaid. When she finally gotten the fillings completed her cavity had spread to other teeth near by and now needed more than the original fillings found the first time. They know your insurance only pays for procedures yearly and they scheduled two procedures and wanted me to pay close to $200 because my insurance wouldn't cover the second procedure.this would have never happened if they didn't neglect to have the fillings done the year before. That's right, they waiting whole year for her Medicaid to expire. There is a black lady named Sheree or something of that nature who causes all the issues and told me to find somewhere else to go if I didn't like their services. That's exactly what I'm going to do.."

"The quality of care at this practice is not great and they are disorganized. They lost me as a patient because they “lost track” of my second appointment. Took off work to be there on time and wasn’t even seen. No apology, no offer to reschedule. Very po-dunk Alabama."

"Prepped my grandsons tooth for a permanent crown and gave him a temporary. He missed his appointment and they kicked him out he was 17. He never got his permanent crown put on but reported they did the work. The temp keeps coming off and a permanent is cemented very well to not come off. This was 2 years ago. That's not the way to do business and I would never recommend them to anyone. Now I have to pay for a crown from their lies and negligence and they blocked my number!"

"Initial visit went quite well. Very informative and step by step discussion for future visits thoroughly explain. Questions were answered in full and team work was apparent. Will update after dental work performed on next visit."

"Dr. Tony and his staff are awesome. They treat you like a decent person no matter how bad or good your visit is. I had the best time. Laughing,talking and even watching the staff dance. Dr. Tony is the best. I didn't feel any pain from the work or numbing shots I received. If you are afraid to go to a dentist. Trust me you won't be after your visit here. Best dentist ever!! Thanks Dr. Tony and staff."