Great Clips

"I walked in and signed in. The register said 20 minutes. There was only one person waiting. 20 minutes later I was fourth in line as people were calling in from the parking lot and walking in and signing in. They were moved ahead of me. One guys name was called several times and he was not there. He came in 10 minutes later and moved to the front of the queue. I’ve been coming to the Calera shop for several years. Usually when I walk in there are barbers sitting and waiting never has to call in before. I’m a “ mostly” bald senior that gets a #3 buzz cut. Nothing else, 5 minutes max. I pay $20 each time. They ought to fight over me!!"

"It was a quick haircut, but it was the most painful experience I’ve witnessed outside of surgery. She banged and slapped my head around, rammed, the utensils into my head, neck and I. She also did not give me the haircut, I ask for so now I have to walk around with something I did not want. If you are having a bad day and you were in customer service, you do not need to be at work Because others have to reap the benefits of your terrible attitude"

"Do not go to Great Clips if you expect a great haircut. Or even a good one. They did not listen to our requests, not cutting our hair to the desired legnth and being all around amateurish. Trust me. Go ahead and go somewhere better. The cost savings aren't worth it by the time you pay someone else to fix your hair."

"I loved this place but the hair styles Sheila refuse to listen to me (the mother) on how I wanted to have my son's hair cut. Kept telling me no and to move out of her way whenshe asked me to look at it. Haven to spent more money on someone else to fix it. Very unhappy will not go there again"

"The haircut was really great and the lady who did it was very professional and efficient. The only issue I had was in using the app. I have had the app for quite a while and use each time I go to Great Clips. When I arrived at this location, I was greeted by one of the stylists, I told her I had checked in on-line and I could see my name on the screen. She then proceeded to take another customer who came in behind me and was not on the screen and told me to have a seat. When the stylist who eventually did cut my hair came out from the back, she immediately seated me and began to speak to the first stylist who had taken the other customer ahead of me. She told her, "You can't do that." She repeated this several times and the other stylist finally acknowledged what she had been saying. I was a bit frustrated and confused, but as I said, the haircut I received was very good and I was able to be on my way in a relatively short time. I guess my question was, why use the app if it is ignored by the stylists who set their own priorities? Thanks!"