Bright Smiles Dental

"LOVE this place. Staff is so kind with amazing customer service. It is completely judgment free you truly feel like they care. They also have very high standards when it comes to the work they put out and I appreciate that so much. They see you as people not a dollar sign. I highly recommend this place to any and everyone! I cannot say enough about how amazing this practice is."

"To those considering Bright Smiles as a provider in Columbus. BEWARE 1/23/24. I have used Bright Smiles for approximately 8 years. I had an appointment scheduled for 1/24/24 for my routine cleaning. The Dr.’s office called me this morning at 9:49 am. The person on the other end of the phone advised me that I must have a deep cleaning done, regardless of my financial situation. This is approximately $1800.00. Recent financial hurdles have put me in a situation. Where I need to hold off on the deep cleaning. I am fifty-seven and I have only ever had one deep cleaning in my life, which was two years ago at this office. According to the representative that called me, “Me not Having this service, prevents them from performing my bi-annual teeth cleaning.” The representative was extorting me to perform the big $ service or not have the option for my routine cleaning and x-rays. I did advise the representative that called me that I would be looking for a new Dentist. There was no reply from the representative when I advised her of my intentions. This is how a business with a focus on profits treats a longtime patron vs a business with the patrons needs (both medical and financial) as their primary focus. I took away from this conversation if you go to Bright Smiles and you have a more profitable service they deem as mandatory, they will eventually require the expensive procedure to be done. If you do not do it, they will cut you off from the basic services provided by dentists. Make sure your credit cards have room or you have disposable funds, when considering Bright Smiles. As an 8-year customer, I was blown away by the audacity of the representative and the entire Management Team of Bright Smiles. If you are looking for a Dentist office in the Columbus area, I would NOT Consider Bright Smiles for the reason mentioned above. PS When I canceled my appointment I asked for the owners email. The phone answerer asked why. I advised her to read the review. I must admit I expected some type of reply. When everything is explained above hits spot on for their busness plan. I suppose there is no need to contact a customer that had questions, concerns or issues. It has been over a week. I might die if I were holding my breath for a response. Is this the type organization you want to do business with? Absolutely Not!!"

"Bright Smiles was awesome! They did a great job and my dental hygienist, Katelyn, was amazing. She was so kind and sweet and made me feel so at ease! Would definitely recommend!"

"The staff is so friendly and always makes me feel comfortable each visit I have had a bright smiles. I’m very happy with my experience and I will continue to be a patient here."

"I really appreciate the staff at bright smiles. Dr. Chance and his assistant were very caring with my procedure. No pain or discomfort. They went above and beyond. And checking out the staff Katie and Kaitlyn were very friendly when setting my next appointment."