Walgreens 8720 West Grand River Avenue, Brighton, MI 48116

"There’s a new kid in Brighton town! Becca is a floating pharmacist this location needs permanently. In all the years I’ve been a Walgreens customer, I can say without a doubt Nole, Rhea, and Becca make up a professional team."

"Walgreens in Brighton has the worst service of any pharmacy I’ve ever dealt with. I am going to switch over to CVS. I would recommend avoiding this Walgreens that’s on grand river in Brighton."

"Walgreens corporate, if you're reading this pay your employees more money - - this will entice your existing employees to stay, and new ones to apply. If you do this, the store can keep their drive thru open. Also, please for the love of all that is holy send in a cleaning crew to this store."

"If I could have rated a zero I would have. One of the techs insisted she did not get the prescriptions. She told me the doctors office only sent two of them there were supposed to be three. I told her I had the discharge papers in my hand and it showed three. She told me they only sent two. That I must call the doctors office. I called the doctors office. They told me that she was wrong and that they had sent all three. I had to walk into the store on crutches to show her that they had sent all three. Once she checked in the computer, she then said that they must have just sent the third one. She never said sorry about walking on crutches all the way in there. She never admitted her mistake. Then I had to wait until they filled up and went through the drive-through to pick it up. I then had to deal with another tech who was completely rude to me. I was sitting in the passenger seat so I had to raise my voice, and he told me to stop yelling at him. I explained politely explain to him I was not yelling really trying to make myself heard from the passenger seat. And he insisted he could not find my prescriptions so he called over the other rude tech. Then the other tech who insisted they didn’t have the other prescription Came to the window and asked me a question when I answered her, she said, I can’t hear you from the second seat and ordered me to talk louder! Ha ha ha these people are incompetent. I did notice the pharmacist was attentive and nice, and seem to have it together. She needs new technicians! Horrible experience!"

"If I could give them a -10, I would! I went to fill a prescription today that was called in by my doctor seven hours before I arrived. There was an issue with processing of the prescription, I was not called to help assist in clearing things up. Their answer to my question of why I wasn’t called was it is against their policy to fill my prescription because it had been filled at another pharmacy five days ago however, this was a significantly lower dose than the one filled. We informed them that we would bring back the unused medicine But that was not a logical answer to them. All they had to do was call my physician and they chose not to. Don’t go to this Walgreens they will kill you! Or at least hold your medication hostage!"