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Soma
340 The Bridge Street Northwest, Huntsville, Alabama, United States
About the Soma
Soma is a trendy and stylish boutique located in Huntsville, Alabama. Our store offers a wide range of fashionable clothing, stunning jewelry pieces, and stylish shoes to suit every taste and occasion. Whether you're looking for the perfect outfit for a night out or a unique accessory to complete your look, Soma has you covered. Visit us at 340 The Bridge Street Northwest to discover the latest trends and elevate your wardrobe with our carefully curated collection.
Photos of Soma
340 The Brg St NW, Huntsville, AL 35806, United States
Opening hours of Soma
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 19:00
Reviews of Soma
"I echo the recent reviews of “two thumbs down for customer service” at the Bridge Street store. The last 2 or 3 times I called the store, whoever I spoke to was very rude. Today, she acted like she was busy doing other things, even constantly yelling out “welcome to Soma” in the middle of our conversation. I figured she must be the only employee working since she seemed to be pulled 2 different directions. I even asked her if she was the only one there and she said no so I’m not sure why she felt it was important to yell greetings during our conversation. I was merely calling to ask if the $29 bra sale online was the same in stores, but it took so long for me to even get the question out since she was so busy interrupting me yelling greetings. Finally she answered my question that yes it was the same sale in store as online. So I trekked to the store. The lady who “helped” me seemed to be trying to brush me off the whole time. Kept just wanting to point me in the direction of where I should look for a bra, rather than actually help me. Then I find out that the bras in store were higher priced than the $29 online sale. This clerk said the in store sale had ended last week. And she was quick to tell me that she wasn’t the person who misinformed me over the phone. My last foray into this store was a similar experience, as were my last 2 phone calls to this store. I will not call or shop this store again."
"Terrible customer service. I wish I could give a negative star, and I never give bad reviews. As a loyal Soma customer, it saddens me to have this experience. However, I have had two separate visits with the same rude individual. Her attitude was as if helping me were a painful chore. The first time I gave her my size, she immediately advised me to just order online. The second visit, she did the same thing. I explained that they always have had my size in stock. I politely asked if she would mind checking in the back. Surprise! My size was in the back. I will be taking my money somewhere else and advising family and friends to do the same."
"Fantastic service. Great customer service . Fit was checked as it should be , quality products.The representative that helped me was able to answer all of my questions, and had a wonderful personality."
"Been in this store several times and each time I wonder why I go back. The staff is usually too busy to greet customers and act like it’s a chore to help you. The store sizes are hit or miss and even when you order from the store, they manage to screw it up. I waited for 30+ minutes for them to correct an error they made instead of just checking me out and dealing with the error later. 2 thumbs down for customer service!"
"Today I went into get a bra. And the lady named Bresha was just a great help to me this evening there. Helped me fine a Really good one. Going back to get some more. I can't we are Victoria's secret bras. And you guys have good quality bras. I went there 9/8/2023 and got some more Bra's. I had to go up in size. So now wearing a 36DDD. They have really good Bra's. Miss.Trinity was a Big help to me. Thank you very much for all the help Miss Trinity."
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