Wendy's,

6930 East Drive, Montgomery, AL 36117

"Stopped for breakfast before getting on the road to my next work delivery and I should've just went across the street to Chik-fil-A like I started to. Decided to stop here because nobody was in line at the drive thru. I ordered the Maple Bacon Crossiant combo. My order wasn't repeated back to me, my potato wedges looked like they were cooked when they first opened up, the chicken patty was so hard I couldn't chew it, and I wasn't given a receipt. On top of that, the cashier was rolling her eyes like she had an attitude when i asked for my orange juice. Mind you it is not even 9a.m. I'll never come here again."

"So I decided to go to Wendy's before taking my sister to work thinking we would have enough time to order and get our food before she had to go in but it didn't happen that way I pulled up to the drive through and had to wait about 8 minutes until i was able to order because i noticed that two employees were outside smoking with their headsets on i was the third person in line waiting. So finally they finish their smoke break and start taking orders. I clearly stated that I wanted 2 egg and cheese biscuits a peppermint frosty and a number 4) honey butter chicken biscuit meal with a lemonade. And after I added another egg and cheese biscuit so the lady named shiquitta repeated what I said and I verified it and told me to pull around without giving me the total of the order. I wait another 7 minutes until I get to the window once I get there the lady has an attitude and tells me the total so I pay her then she tells me to pull around to the side door because my order wasn't ready. Then about 15 minutes later a guy comes out and brings me the order they didn't bring me the frosty and the extra egg and cheese biscuit was missing plus the other two biscuits had bacon on them which i didn't even order because my family doesn't eat pork! So i waited until the guy came back outside and let him know what was wrong with the order then he confirms and says hes got it covered but i would have to wait 10 more minutes until the order would be ready which would have made my sister late for work. So i told him i had to take my sister to work down the street which took about 3 minutes and i came back for the order. I get there and a lady brings out the peppermint frosty and not the biscuits so then she tells me they're out of biscuits!! I let her know what happened with the first order and told her that I needed 3 with egg and cheese only no bacon and she agreed to make them with croissant bread. Then the guy comes back out and tells me once again it's going to take 10 minutes for them to make.. at this point I was getting irritated but I was still calm. He brings me the bag after the 10 min and asks me to make sure it's right this time so I did and there was still a sandwich missing then he goes back in to talk to the person who made the food and comes back out a few minutes later an hands me the receipt that I didn't get in the first place in order to verify with my own eyes that everything I ordered was on there. He says they cant make the third sandwich because it's not on the receipt!!! I said okay and he said if it was up to me I would have made it. Then as I'm pulling off another manager comes out behind him with a bag and he called me thinking it was my other sandwich but the lady said "this ain't for them" with the worst look possible on her face. The whole experience was unprofessional and the staff didn't know how to handle the customers with kindness, accuracy, and genuine care."

"It took 29 mins from r my dad mall order to be completed. It was after 12pm. No baked potatoes were cooked. When my order arrived it had a bad mistake. I told them no onion as I’m allergic. I got onions! This place is a bad example for Wendy’s."

"Food was served to quick and was cold. When getting my drink the machine spit it out and got on me a little bit. Floor in front of the drink machine was very sticky. Customer Service was OK. It took a few minutes for her to get behind the counter and take my order. She asked me 3 times about dine in or take out. I want go back again."