Tiffin Motorhomes 105 2nd Street Northwest, Red Bay, AL 35582

"Took the Tiffin factory tour today. It was excellent and well worth the time. We got to meet Bob Tiffin and have our picture taken with him. The tour guides were very good to point out the process of building a motorhome. I would highly recommend it."

"I have owned our Tiffin Allegrobus 45 OPP for 3 and a half years. We have put on 48k miles traveling this great country of ours. We spend 4 to 6 months out of the year in our bus with three dogs. I want to say that we are extremely happy customers and that Tiffin really stands behind its product and truly understands their customers and go out of there way to take care of us. The employees at Tiffin treat us like family and take care of things fast and easy. I will be buying a New Tiffin next year but I already miss mine. I highly recommend Tiffin and all the good folks of Red Bay Alabama!"

"Tiffin Wayfarer Service does not live up to their reputation. We purchased a brand new Tiffin Wayfarer 25RW in June from their authorized dealer in AZ. For me the selling point was Tiffin is known for their exceptional service since new RVs tend to have issues. The salesperson really stressed that too. Back in June I worked with Tiffin customer service to repair a number of items like the AC not blowing on one side and a water leak over the inverter. I was impressed with Greg at Tiffin CS, but there has been one major electrical item I could not fix. I placed multiple calls and no one would get back to me. I ended up scheduling a service appoint at my dealer, which was two months out, to fix the electrical issue and a few other warranty items. Our RV has been at the dealer's service center for over two weeks waiting on Tiffin. They are saying Tiffin will not return their calls or emails to assist them fixing the items, or authorize the other repairs that have come up. During the walk through in June the bathroom door was warped beyond use and the dealer placed one on order. It still has not shipped, even though their system has posted multiple shipping notices. I normally do not post negative reviews, but I'm at a loss if they will not call me or their dealers back. We do like our RV, but would really like to be using it."

"As an RV outfitter I usually only see these RVs fully assembled and ready to be sold. Although Tiffins were the highest quality and you can tell just standing inside one; I had no idea what it really took to make one. Bob, Van and Leigh Tiffin welcomed us to their factory in Red Bay, Alabama personally. We toured every step of the process; from the bare chassis to the finished product. Each employee was happy to stop and discuss what their job was and how it all got put together. 95% of each Tiffin motorhome is made from parts created right IN the Tiffin factory. Van inspects each Phaeton, Allegro Bus and Zephyr himself with his team for about 6 hours! If you have considered buying a Tiffin and are on the fence.... Go tldp a factory tour! I bet you won't be on the fence anymore and will never buy another brand if you do!!!!"

""Customer and quality driven" and self-proclaimed luxury is anything but that. They couldn't be further from it. A nightmare from the genesis of purchasing from the dealer to warranty fights begging March 2022 to the present. It wasn't until escalating up the chain of command for any real action to be taken to "fix" a multitude of issues - so many in fact that they hauled our unit from Oregon back to Alabama from Sept. - Dec. 2022. Complete garbage. Upon receipt, we continue to fight with them for issues that remain unfixed, masked, or newly created as a result of their clowns "repairs". DO NOT buy from Vanleigh or Tiffin unless you enjoy disruptions to your life. We bought the 2022 Beacon 41LKB with the intent of full-time living while we built our home. These pictures are just a glimpse at what quality workmanship you can expect. Good luck!"