CVS

"They lost my prescription! Manager said they’d look into what happened, never heard from her, complained to corporate, the district was going to investigate ,,, 2 weeks later,, haven’t heard from them. How does the CVS in our area stay in business ?! They should be shut down !!!"

"I use Clarkedale Pharmacy normally,but they are not open on Saturday I needed pen tips for my insulin the woman at the drive thru window is the rudest and racist person ever ! Told me to go to Wal Mart and get them and I even showed her my prescription"

"The 2 ladies in the pharmacy told me they don't look up insurance for patients ...They were so rude. They kept saying his insurance is inactive when it's not and that would have to pay $120 to get hos meds. I told them I'll go somewhere else and that they need to work on their customer service. They interrupted me multiple times. I have a sick kid at home. Be kind to people...do your job and stop being lazy. I called my child's doctor and they were happy to send the meds else where. I went to Walmart pharmacy on HWY 39 to get the meds for my sick son and the atmosphere was completely different with smiles and good customer service..and guess what his insurance was active! Guess what cost $0. Get those women out of CVS pharmacy. I'm a pharmacy technician myself and I would never treat anyone like that."

"It is unreasonable for this store to close the pharmacy at 6:00 PM six days a week with no Sunday hours. What is a working person to do for needed prescriptions? We have been using this location for many years. In recent months the pharmacy crew has been unwilling to help with prescription transfers from another CVS location. At one point my wife was told to contact her transplant team doctor in N.C. and have him submit a new prescription. After calling the CVS in N.C. it was accomplished through CVS's computer system. The clerk at this location is uncompassionate and rude."

"This place doesn't even deserve a star at all. The worst customer service I have ever experienced. I sat in line for an hour! An hour!!! An hour!! Get to the window and wasn't able to get anything. Why?? Because they weren't going to be done until tomorrow. Tomorrow??? But over the phone you tell me everything will be ready at 3p.m. I truly hate that Mr discount is closed. They would never do this! Ever! Then she tells me she can only fill 1 prescription now. And to swing back around in 15 minutes. I just said I'll get it tomorrow. I had to leave that window quickly, cause I KNOW I was about to get out of character. I chose this sorry A place because of the proximity to my home. But after this, I'll drive to Africa for my medication. Something needs to be done. They should not be allowed to lie over the phone. I waste time and gas trying to get medication that I truly need. I have a bleeding disorder & severe pain. Tonight I will suffer. Thanks a lot CVS. You're awesome!!! **I made that review about a month ago. After not being able to get my medication transferred to another pharmacy, I had no choice but to try again. I have yet to receive anything, but the service & mannerisms are 1000% better. I'll update once they fill everything."